📊 Rating Breakdown

5 stars
46
4 stars
18
3 stars
5
2 stars
1
1 stars
1

📝 User Reviews (71)

Carol Reed 👑
Sep 11, 2023
★★★★★

Exceeded expectations

The inventory management feature alone pays for itself. Add in sales analytics and it's a no-brainer for any convenience store.

👍 Pros

- E-commerce integration
- Commission tracking
- Modern interface

👎 Cons

- None so far

Laura Davis 👑
Aug 23, 2023
★★★☆☆

Not bad, not great

Middle of the road. Ingenico works for basic convenience store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Inventory management
- Discount scheduling
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

Sharon Walker 👑
Aug 4, 2023
★★★★★

Highly recommend Ingenico

We run a busy thrift store and Ingenico handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Purchase orders
- Matrix inventory
- Modern interface

👎 Cons

- None so far

Frances Chen 👑
Aug 4, 2023
★★★★★

Best decision for our business

Implemented Ingenico across all 3 locations. Consistent performance and the employee management makes multi-store management easy.

👍 Pros

- Employee management
- Loyalty rewards
- Vendor management
- Reliable

👎 Cons

- None so far

Scott Reed 👑
Aug 4, 2023
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with some features require add-ons.

👍 Pros

- Gift card system
- Customer database
- Matrix inventory

👎 Cons

- Integration options are limited

Ann Zhang 👑
Apr 26, 2023
★★★★★

Love this system

Our bookstore does 200+ transactions daily. Ingenico never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Barcode scanning
- Commission tracking
- Customer database
- Easy to use
- Reliable

👎 Cons

- None so far

Rachel Johnson 👑
Apr 6, 2023
★★★★☆

Happy with Ingenico

Solid POS system. customer tracking is excellent, customer database could use some improvement. Still recommend for bookstore.

👍 Pros

- Time clock
- Discount scheduling
- Good support

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

Raymond Harris 👑
Mar 16, 2023
★★☆☆☆

Would not recommend

Can't recommend. We liked the stock alerts demo but real-world performance is poor. data loss after updates constantly.

👍 Pros

- Layaway feature
- Customer database
- Affordable

👎 Cons

- Reporting could be more detailed
- Inventory sync issues between locations
- Reports showing incorrect data
- Printer connectivity problems
- Login issues for staff

Susan Johnson 👑
Nov 29, 2022
★★★★★

Love this system

Implemented Ingenico across all 5 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Inventory management
- E-commerce integration
- Time clock

👎 Cons

- None so far

Sarah Martinez
Nov 29, 2022
★★★★★

Worth every penny

Family pet store for 30 years. Ingenico modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Customer tracking
- Gift card system
- Price labeling
- Matrix inventory

👎 Cons

- None so far