📊 Rating Breakdown

5 stars
46
4 stars
18
3 stars
5
2 stars
1
1 stars
1

📝 User Reviews (71)

Brenda Lewis 👑
Sep 15, 2025
★★★★☆

Good value for money

Four months in and Ingenico is working well. Staff trained quickly on the layaway feature. Wish some features require add-ons was included.

👍 Pros

- Multi-location sync
- Employee management
- Returns processing
- Vendor management
- Time clock

👎 Cons

- Customer support hours are limited

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Nancy Sanders 👑
Aug 28, 2025
★★★☆☆

It's okay

It works, but that's about it. purchase orders is decent. We expected more from e-commerce integration based on the demos.

👍 Pros

- Inventory management

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Lisa Nguyen ⭐
Aug 22, 2025
★★★★★

Game changer for us

If you're on the fence about Ingenico, just do it. We were hesitant at first but the gift card system and customer database won us over.

👍 Pros

- Inventory management
- Gift card system
- Stock alerts
- Vendor management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Jack Henderson 👑
Aug 22, 2025
★★★★★

Best decision for our business

Hands down the best POS for hardware store. We've tried Square and Toast before settling on Ingenico. Much better fit for our needs.

👍 Pros

- Inventory management
- Loyalty rewards
- Sales analytics
- Easy to use
- Modern interface

👎 Cons

- None so far

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Nancy Sanders 👑
Aug 1, 2025
★★★★★

Excellent POS system!

Our accountant loves the customer tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Layaway feature
- Price labeling
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
Jul 17, 2025
★★★★★

Finally found the right POS

Hands down the best POS for thrift store. We've tried Square and Toast before settling on Ingenico. Much better fit for our needs.

👍 Pros

- Purchase orders
- Loyalty rewards
- Modern interface

👎 Cons

- None so far

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Karen Ross 👑
Jun 23, 2025
★☆☆☆☆

Avoid at all costs

Terrible experience. System down more than it's up. inventory sync issues between locations is apparently a known issue they won't fix.

👍 Pros

- Stock alerts
- Good support
- Reliable

👎 Cons

- Customer support hours are limited
- Reports showing incorrect data
- Printer connectivity problems
- Login issues for staff

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Jason Baker 👑
Jun 15, 2025
★★★★★

Perfect for our needs

Been using Ingenico for 9 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Price labeling
- Matrix inventory
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Sandra Flores 👑
Jun 6, 2025
★★★★★

Best decision for our business

Hands down the best POS for thrift store. We've tried Square and Toast before settling on Ingenico. Much better fit for our needs.

👍 Pros

- Customer tracking
- Gift card system
- Good support

👎 Cons

- None so far

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✓ Would recommend
Rebecca OBrien 👑
Jun 6, 2025
★★★★★

Outstanding product

If you're on the fence about Ingenico, just do it. We were hesitant at first but the returns processing and e-commerce integration won us over.

👍 Pros

- Barcode scanning
- E-commerce integration
- Sales analytics
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend