📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Emily Rodriguez 👑
Dec 20, 2024
★★★★★

Highly recommend Infor HMS

The layaway feature feature alone pays for itself. Add in customer database and it's a no-brainer for any sporting goods store.

👍 Pros

- Purchase orders
- Matrix inventory
- Quick setup

👎 Cons

- None so far

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Sean Stewart 👑
Dec 8, 2024
★★★★★

Worth every penny

Coming from an old-school register, Infor HMS was a game changer. Easy setup, great training, and the returns processing is fantastic.

👍 Pros

- Customer tracking
- Multi-location sync
- Good support

👎 Cons

- None so far

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Tyler King 👑
Dec 8, 2024
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Infor HMS. The gift card system alone was worth the switch.

👍 Pros

- Returns processing
- Price labeling
- Customer database
- Time clock
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Michelle Hughes 👑
Nov 12, 2024
★★★★★

Finally found the right POS

Been using Infor HMS for 18 months now and couldn't be happier. The layaway feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Loyalty rewards
- Reliable
- Affordable

👎 Cons

- None so far

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Gregory Watson 👑
Nov 12, 2024
★★★★★

Excellent POS system!

Implemented Infor HMS across all 8 locations. Consistent performance and the multi-location sync makes multi-store management easy.

👍 Pros

- Barcode scanning
- Gift card system
- Commission tracking
- Customer database
- Discount scheduling

👎 Cons

- None so far

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Nancy Rogers 👑
Nov 12, 2024
★★★★☆

Happy with Infor HMS

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with integration options are limited.

👍 Pros

- Multi-location sync
- Layaway feature
- Returns processing

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

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Jennifer Walsh ⭐
Nov 12, 2024
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Infor HMS handles our pet store well. purchase orders is a highlight.

👍 Pros

- Barcode scanning
- E-commerce integration
- Sales analytics
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Susan Moore 👑
Oct 30, 2024
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with the mobile app needs work.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Matrix inventory
- Discount scheduling

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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Robert Thompson 🌱
Oct 17, 2024
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. stock alerts works well but inventory sync issues between locations has been frustrating. Considering options.

👍 Pros

- Returns processing
- Stock alerts

👎 Cons

- Some features require add-ons
- Integration options are limited

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Helen Stewart 👑
Oct 4, 2024
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Infor HMS. The layaway feature alone was worth the switch.

👍 Pros

- Inventory management
- Stock alerts
- Commission tracking
- Easy to use

👎 Cons

- None so far

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✓ Would recommend