📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Jonathan Taylor 👑
Sep 4, 2025
★☆☆☆☆

Worst POS ever

Avoid Infor HMS. integration failures with third-party apps from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Time clock
- Good support

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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Scott Adams 👑
Aug 22, 2025
★★★★★

Game changer for us

Coming from an old-school register, Infor HMS was a game changer. Easy setup, great training, and the customer tracking is fantastic.

👍 Pros

- Purchase orders
- Employee management
- Loyalty rewards
- Good support
- Quick setup

👎 Cons

- None so far

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Patrick Hughes 👑
Aug 22, 2025
★☆☆☆☆

Complete waste of money

Avoid Infor HMS. reports showing incorrect data from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Inventory management
- Price labeling
- Modern interface

👎 Cons

- The mobile app needs work
- Slow transaction processing
- Login issues for staff

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Frank Price 👑
Aug 15, 2025
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Infor HMS for 1 years. Every update makes the system better.

👍 Pros

- Barcode scanning
- Easy to use
- Modern interface

👎 Cons

- None so far

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Nicole Nelson 👑
Aug 15, 2025
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Infor HMS handles our convenience store well. multi-location sync is a highlight.

👍 Pros

- Returns processing
- E-commerce integration
- Loyalty rewards
- Matrix inventory
- Good support

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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George Ramos 👑
Aug 15, 2025
★★★☆☆

Has potential

We use Infor HMS for our smoke shop. multi-location sync is useful. However, integration failures with third-party apps has caused headaches. Looking at alternatives.

👍 Pros

- Vendor management

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Brenda Lewis 👑
Aug 15, 2025
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Infor HMS handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Price labeling
- Good support
- Quick setup

👎 Cons

- Customer support hours are limited

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Willie Long 👑
Jul 10, 2025
★★★★★

Perfect for our needs

Switched from another POS to Infor HMS last year. Best decision we made. inventory management and price labeling have streamlined our entire operation.

👍 Pros

- Inventory management
- Gift card system
- Stock alerts
- E-commerce integration
- Good support

👎 Cons

- None so far

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Lauren Butler 👑
Jul 10, 2025
★★★★★

Highly recommend Infor HMS

The barcode scanning feature alone pays for itself. Add in vendor management and it's a no-brainer for any clothing store.

👍 Pros

- Returns processing
- Price labeling
- Commission tracking
- Reliable

👎 Cons

- None so far

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David Kim ⭐
Jun 23, 2025
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but gift card system and discount scheduling work exactly as advertised.

👍 Pros

- Barcode scanning
- Returns processing
- Price labeling
- Discount scheduling
- Easy to use

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend