📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Frank Walker 👑
3w ago
★★★★☆

Solid choice overall

Good POS for the price. inventory management is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Employee management
- Sales analytics
- Matrix inventory
- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Eugene Bennett 👑
3w ago
★★★★☆

Works great for us

Solid POS system. returns processing is excellent, vendor management could use some improvement. Still recommend for sporting goods store.

👍 Pros

- Gift card system
- Price labeling
- Good support

👎 Cons

- The mobile app needs work

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✓ Would recommend
Angela Baker 👑
Oct 31, 2025
★★★★☆

Good POS, room to improve

Great returns processing, decent time clock. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Price labeling
- Commission tracking
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Sharon Walker 👑
Oct 28, 2025
★★★★☆

Happy with Infor HMS

Solid POS system. barcode scanning is excellent, discount scheduling could use some improvement. Still recommend for retail store.

👍 Pros

- Inventory management
- Discount scheduling
- Good support
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
David Kim ⭐
Oct 28, 2025
★★★★☆

Good value for money

Solid POS system. layaway feature is excellent, discount scheduling could use some improvement. Still recommend for smoke shop.

👍 Pros

- Gift card system
- Sales analytics
- Vendor management
- Commission tracking
- Reliable

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Brenda Park 👑
Oct 2, 2025
★★★★☆

Happy with Infor HMS

Happy with our purchase. Infor HMS runs our smoke shop smoothly. The gift card system took some getting used to but works well now.

👍 Pros

- Customer tracking
- Multi-location sync
- Sales analytics

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Nicole Nelson 👑
Oct 2, 2025
★★★★☆

Happy with Infor HMS

Does what it promises. The employee management is particularly useful for our sporting goods store. Minor gripes but overall satisfied.

👍 Pros

- Returns processing
- Time clock
- Discount scheduling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Sandra Nguyen 👑
Sep 15, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. Infor HMS handles transactions fine but system crashes during peak hours is a real problem.

👍 Pros

- Inventory management
- Barcode scanning
- Good support

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Sarah Barnes 👑
Sep 10, 2025
★★★★☆

Does the job well

Great customer tracking, decent price labeling. Support could be faster but they do resolve issues. Good value for a jewelry store.

👍 Pros

- Gift card system
- Returns processing
- Sales analytics

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Lisa Nelson 👑
Sep 10, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Infor HMS handles our retail store well. returns processing is a highlight.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Sales analytics
- Good support

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend