📊 Rating Breakdown

5 stars
27
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (79)

Sarah Barnes 👑
Aug 23, 2023
★★★★☆

Happy with Homebase

Four stars because there's always room for improvement. That said, Homebase handles our gift shop well. purchase orders is a highlight.

👍 Pros

- Purchase orders
- Gift card system
- Layaway feature

👎 Cons

- The learning curve was steep
- Integration options are limited

Jennifer Walsh
Jul 15, 2023
★★☆☆☆

Expected more

Looking to switch away from Homebase. data loss after updates happens weekly. customer tracking is okay but not worth the hassle.

👍 Pros

- Price labeling
- Matrix inventory

👎 Cons

- Integration options are limited
- System crashes during peak hours
- Payment terminal disconnects

Nancy Jenkins 👑
Jun 26, 2023
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Homebase handles our bookstore well. inventory management is a highlight.

👍 Pros

- Stock alerts
- Discount scheduling
- Reliable

👎 Cons

- Some features require add-ons

Chris Perez 👑
Apr 26, 2023
★★★★★

Highly recommend Homebase

Owner of grocery store here. Homebase has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Stock alerts
- E-commerce integration
- Loyalty rewards
- Vendor management

👎 Cons

- None so far

Emily Zhang
Apr 6, 2023
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Inventory management
- Purchase orders
- Employee management
- Commission tracking
- Modern interface

👎 Cons

- None so far

Diane Myers 👑
Mar 16, 2023
★★★★☆

Works great for us

Overall very happy with Homebase. The barcode scanning works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Multi-location sync
- Employee management
- Layaway feature

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

Chris Hall 👑
Feb 23, 2023
★★★☆☆

Has potential

Middle of the road. Homebase works for basic boutique needs. If you need advanced layaway feature, look elsewhere.

👍 Pros

- Sales analytics
- Customer database
- Time clock

👎 Cons

- The mobile app needs work
- Integration options are limited

Eric Sanders 👑
Feb 2, 2023
★★★★★

Game changer for us

Implemented Homebase across all 8 locations. Consistent performance and the barcode scanning makes multi-store management easy.

👍 Pros

- Customer tracking
- Stock alerts
- Matrix inventory
- Time clock

👎 Cons

- None so far

Adam Bennett 👑
Jan 12, 2023
★★★★★

Highly recommend Homebase

Been using Homebase for 4 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Layaway feature
- E-commerce integration
- Vendor management
- Matrix inventory
- Quick setup

👎 Cons

- None so far