📊 Rating Breakdown

5 stars
27
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (79)

Amanda Scott 👑
Sep 20, 2024
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with receipt customization is basic.

👍 Pros

- Purchase orders
- Commission tracking
- Discount scheduling
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep

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Paul Murphy 👑
Jul 25, 2024
★★★★☆

Happy with Homebase

Happy with our purchase. Homebase runs our toy store smoothly. The returns processing took some getting used to but works well now.

👍 Pros

- Inventory management
- Multi-location sync
- Gift card system

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Customer support hours are limited

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Kyle Thomas 👑
Jul 10, 2024
★★★★★

Love this system

Owner of clothing store here. Homebase has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Returns processing
- E-commerce integration
- Customer database

👎 Cons

- None so far

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Eric Sanders 👑
Jun 25, 2024
★★★☆☆

It's okay

We use Homebase for our jewelry store. layaway feature is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Customer database

👎 Cons

- Offline mode is limited

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Tiffany Wright 👑
May 10, 2024
★★★★★

Perfect for our needs

Been using Homebase for 12 months now and couldn't be happier. The returns processing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Purchase orders
- Gift card system
- Price labeling
- Matrix inventory
- Good support

👎 Cons

- None so far

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Joyce Perez 👑
Feb 1, 2024
★★★★★

Outstanding product

Five stars because they earned it. Been with Homebase for 4 years. Every update makes the system better.

👍 Pros

- Purchase orders
- Sales analytics
- Customer database
- Matrix inventory
- Quick setup

👎 Cons

- None so far

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Nathan Garcia 👑
Dec 29, 2023
★★★★★

Outstanding product

Family retail store for 30 years. Homebase modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Vendor management
- Discount scheduling
- Reliable

👎 Cons

- None so far

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Catherine Kim 👑
Dec 11, 2023
★★★★★

Game changer for us

If you're on the fence about Homebase, just do it. We were hesitant at first but the stock alerts and customer database won us over.

👍 Pros

- Purchase orders
- Stock alerts
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Megan Foster 👑
Nov 5, 2023
★★★★☆

Does the job well

We've been on Homebase for 19 months. Does everything we need. employee management is great, wish the setup took longer than expected was better.

👍 Pros

- Multi-location sync
- Stock alerts
- E-commerce integration
- Customer database
- Reliable

👎 Cons

- The learning curve was steep
- Integration options are limited

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Karen Johnson 👑
Oct 18, 2023
★★★★☆

Does the job well

Great layaway feature, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- Barcode scanning
- Gift card system
- Vendor management
- Modern interface
- Quick setup

👎 Cons

- Setup took longer than expected

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✓ Would recommend