📊 Rating Breakdown

5 stars
27
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (79)

Nancy Park 👑
Nov 25, 2024
★★★★★

Love this system

Our thrift store does 200+ transactions daily. Homebase never skips a beat. gift card system saves us hours every week.

👍 Pros

- E-commerce integration
- Price labeling
- Matrix inventory
- Affordable

👎 Cons

- None so far

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James Park 👑
Nov 25, 2024
★★★★☆

Happy with Homebase

We've been on Homebase for 13 months. Does everything we need. stock alerts is great, wish the the learning curve was steep was better.

👍 Pros

- Barcode scanning
- Multi-location sync
- Returns processing
- Price labeling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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Catherine Kim 👑
Nov 25, 2024
★☆☆☆☆

Don't make our mistake

Worst POS decision we made. slow transaction processing constantly. The employee management they advertise? Doesn't work half the time.

👍 Pros

- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Offline mode is limited
- Printer connectivity problems
- Login issues for staff

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Marcus Turner 👑
Nov 12, 2024
★★★★★

Outstanding product

Hands down the best POS for convenience store. We've tried Square and Toast before settling on Homebase. Much better fit for our needs.

👍 Pros

- Barcode scanning
- Employee management
- Loyalty rewards
- Good support
- Affordable

👎 Cons

- None so far

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George Ramos 👑
Nov 12, 2024
★★★★★

Finally found the right POS

Implemented Homebase across all 2 locations. Consistent performance and the gift card system makes multi-store management easy.

👍 Pros

- Inventory management
- Loyalty rewards
- Commission tracking
- Discount scheduling

👎 Cons

- None so far

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Susan Collins 👑
Nov 12, 2024
★★★★☆

Happy with Homebase

Reliable and straightforward. Not the flashiest POS but employee management and loyalty rewards work exactly as advertised.

👍 Pros

- Vendor management
- Good support
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

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Rachel Johnson 👑
Nov 12, 2024
★★☆☆☆

Frustrating experience

Regret switching to Homebase. The multi-location sync looked great but inventory sync issues between locations has made daily operations difficult.

👍 Pros

- Barcode scanning
- Customer tracking
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited
- Credit card processing failures
- Slow transaction processing

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Jennifer Wright 👑
Oct 17, 2024
★★★★☆

Does the job well

Happy with our purchase. Homebase runs our toy store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Employee management
- Loyalty rewards
- Sales analytics
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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Brenda Lewis 👑
Oct 4, 2024
★★★★☆

Great system with minor issues

Good POS for the price. multi-location sync is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- Layaway feature
- Loyalty rewards
- Discount scheduling
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Donna Washington 👑
Oct 4, 2024
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, Homebase handles our clothing store well. stock alerts is a highlight.

👍 Pros

- Barcode scanning
- Purchase orders
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

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✓ Would recommend