📊 Rating Breakdown

5 stars
27
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (79)

Marcus Powell 👑
May 10, 2025
★★★★☆

Recommended with caveats

Solid POS system. purchase orders is excellent, sales analytics could use some improvement. Still recommend for convenience store.

👍 Pros

- Gift card system
- Stock alerts
- Affordable
- Quick setup

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Adam Young 👑
May 10, 2025
★★☆☆☆

Would not recommend

Regret switching to Homebase. The gift card system looked great but credit card processing failures has made daily operations difficult.

👍 Pros

- Purchase orders
- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- Inventory sync issues between locations
- Reports showing incorrect data
- Slow transaction processing

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✓ Would recommend
Brittany Moore 👑
May 1, 2025
★★★★★

Worth every penny

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Inventory management
- Layaway feature
- Sales analytics
- Vendor management
- Customer database

👎 Cons

- None so far

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✓ Would recommend
Samantha Perry 👑
Apr 21, 2025
★★★★☆

Solid choice overall

We've been on Homebase for 24 months. Does everything we need. gift card system is great, wish the the mobile app needs work was better.

👍 Pros

- Barcode scanning
- Customer tracking
- Commission tracking
- Customer database

👎 Cons

- The mobile app needs work

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✓ Would recommend
Carlos Rodriguez ⭐
Apr 1, 2025
★★★★★

Exceeded expectations

Implemented Homebase across all 4 locations. Consistent performance and the customer tracking makes multi-store management easy.

👍 Pros

- Employee management
- Sales analytics
- Matrix inventory
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Samantha Green 👑
Apr 1, 2025
★★★★☆

Works great for us

Good system, good support. The layaway feature is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Employee management
- Layaway feature
- Price labeling
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Eugene Hill 👑
Feb 28, 2025
★★★☆☆

Has potential

Middle of the road. Homebase works for basic hardware store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Layaway feature
- Loyalty rewards

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Nicole Adams ⭐
Jan 13, 2025
★★★★☆

Works great for us

Good POS for the price. employee management is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Vendor management
- Price labeling
- Reliable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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✓ Would recommend
Brenda Park 👑
Jan 1, 2025
★★★★★

Love this system

Coming from an old-school register, Homebase was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Barcode scanning
- Gift card system
- Returns processing
- Sales analytics
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Diane Anderson 👑
Dec 20, 2024
★★★★★

Worth every penny

Family thrift store for 30 years. Homebase modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Employee management
- Layaway feature
- Returns processing
- Vendor management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend