📊 Rating Breakdown

5 stars
27
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (79)

Patrick Lee 👑
2d ago
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Homebase handles our smoke shop well. customer tracking is a highlight.

👍 Pros

- Barcode scanning
- Gift card system
- Stock alerts
- Loyalty rewards
- Sales analytics

👎 Cons

- The mobile app needs work
- Offline mode is limited

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✓ Would recommend
Janet Rivera 👑
2d ago
★★★★☆

Recommended with caveats

Overall very happy with Homebase. The multi-location sync works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Inventory management
- Multi-location sync
- Commission tracking
- Reliable
- Modern interface

👎 Cons

- The learning curve was steep

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✓ Would recommend
Ann Zhang 👑
3d ago
★★★★★

Highly recommend Homebase

Third POS system we've tried. Finally found the right one with Homebase. The employee management alone was worth the switch.

👍 Pros

- Customer tracking
- Purchase orders
- Price labeling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
3d ago
★★★★★

Excellent POS system!

Family boutique for 30 years. Homebase modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Vendor management
- Time clock
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
George Clark 👑
3d ago
★★★☆☆

Room for improvement

It works, but that's about it. barcode scanning is decent. We expected more from time clock based on the demos.

👍 Pros

- Price labeling
- Matrix inventory

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Henry Martin 👑
5d ago
★★★★☆

Great system with minor issues

Great employee management, decent customer database. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Inventory management
- Multi-location sync
- Modern interface

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Jerry Davis 👑
1w ago
★★★☆☆

Room for improvement

Mixed feelings about Homebase. The stock alerts is great but we've had issues with system crashes during peak hours. Support helped eventually.

👍 Pros

- Customer tracking
- Stock alerts
- Customer database

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Nicole Adams ⭐
1w ago
★★★★★

Highly recommend Homebase

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Homebase. Much better fit for our needs.

👍 Pros

- Inventory management
- Employee management
- Loyalty rewards
- Discount scheduling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nancy Jenkins 👑
2w ago
★★★★☆

Works great for us

Overall very happy with Homebase. The customer tracking works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Multi-location sync
- Employee management
- Reliable

👎 Cons

- Integration options are limited

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✓ Would recommend
Amy Powell 👑
2w ago
★★★☆☆

Not bad, not great

We use Homebase for our thrift store. purchase orders is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Customer tracking
- Price labeling
- Good support

👎 Cons

- Some features require add-ons

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✓ Would recommend