📊 Rating Breakdown

5 stars
25
4 stars
28
3 stars
11
2 stars
5
1 stars
2

📝 User Reviews (71)

Susan Johnson 👑
3w ago
★★★★★

Best decision for our business

Switched from our old register to Hike POS last year. Best decision we made. inventory management and customer database have streamlined our entire operation.

👍 Pros

- Customer tracking
- Multi-location sync
- Loyalty rewards
- Customer database
- Time clock

👎 Cons

- None so far

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Marcus Johnson 🌱
Oct 31, 2025
★★★★☆

Does the job well

We've been on Hike POS for 11 months. Does everything we need. multi-location sync is great, wish the integration options are limited was better.

👍 Pros

- Employee management
- Time clock
- Discount scheduling
- Good support

👎 Cons

- The mobile app needs work

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Diana Brooks 👑
Oct 20, 2025
★★★★☆

Happy with Hike POS

We've been on Hike POS for 24 months. Does everything we need. employee management is great, wish the setup took longer than expected was better.

👍 Pros

- Barcode scanning
- Gift card system
- Affordable
- Quick setup

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Integration options are limited

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Jennifer Young 👑
Oct 20, 2025
★★★★☆

Happy with Hike POS

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with integration options are limited.

👍 Pros

- Inventory management
- Stock alerts
- Affordable
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Sandra Nguyen 👑
Oct 7, 2025
★★★★☆

Works great for us

Overall very happy with Hike POS. The gift card system works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Customer tracking
- Stock alerts
- Commission tracking
- Time clock
- Discount scheduling

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Laura Jackson 👑
Oct 2, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in purchase orders. Still working out some kinks with the mobile app needs work.

👍 Pros

- Inventory management
- Purchase orders
- Layaway feature
- Commission tracking
- Matrix inventory

👎 Cons

- The learning curve was steep
- Receipt customization is basic

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Diane Myers 👑
Sep 26, 2025
★★☆☆☆

Expected more

Regret switching to Hike POS. The layaway feature looked great but printer connectivity problems has made daily operations difficult.

👍 Pros

- Multi-location sync

👎 Cons

- Receipt customization is basic
- Integration options are limited
- Integration failures with third-party apps

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Eugene Hill 👑
Sep 21, 2025
★★★★★

Outstanding product

If you're on the fence about Hike POS, just do it. We were hesitant at first but the inventory management and matrix inventory won us over.

👍 Pros

- Loyalty rewards
- Vendor management
- Time clock

👎 Cons

- None so far

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Nathan Garcia 👑
Sep 21, 2025
★★★★☆

Does the job well

Great barcode scanning, decent customer database. Support could be faster but they do resolve issues. Good value for a bookstore.

👍 Pros

- Returns processing
- E-commerce integration
- Vendor management
- Easy to use
- Quick setup

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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Janet Rivera 👑
Sep 15, 2025
★★★★☆

Great system with minor issues

Overall very happy with Hike POS. The layaway feature works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Barcode scanning
- Multi-location sync
- E-commerce integration
- Commission tracking
- Quick setup

👎 Cons

- Offline mode is limited
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend