📊 Rating Breakdown

5 stars
25
4 stars
28
3 stars
11
2 stars
5
1 stars
2

📝 User Reviews (71)

Diane Myers 👑
2d ago
★★★★★

Love this system

Our pet store does 200+ transactions daily. Hike POS never skips a beat. multi-location sync saves us hours every week.

👍 Pros

- Returns processing
- E-commerce integration
- Vendor management
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sandra Nguyen 👑
2d ago
★★★☆☆

Mixed feelings

Middle of the road. Hike POS works for basic hardware store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Customer tracking
- Matrix inventory

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Offline mode is limited

Was this helpful?
✓ Would recommend
Amy Simmons 👑
3d ago
★★★★☆

Happy with Hike POS

Good POS for the price. purchase orders is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Inventory management
- Returns processing
- Price labeling
- Commission tracking
- Modern interface

👎 Cons

- Some features require add-ons
- Offline mode is limited

Was this helpful?
✓ Would recommend
Chris Perez 👑
5d ago
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. customer tracking works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Layaway feature
- Quick setup

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Carlos Murphy 👑
1w ago
★★★★☆

Great system with minor issues

We've been on Hike POS for 18 months. Does everything we need. barcode scanning is great, wish the integration options are limited was better.

👍 Pros

- Inventory management
- Employee management
- Sales analytics
- Discount scheduling
- Good support

👎 Cons

- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Sharon Foster 👑
1w ago
★★★★★

Perfect for our needs

Family thrift store for 30 years. Hike POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Vendor management
- Discount scheduling
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Steve Park ⭐
1w ago
★★★☆☆

Decent but frustrating

We use Hike POS for our gift shop. returns processing is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Gift card system
- Customer database
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Kyle Ross 👑
2w ago
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Hike POS handles transactions fine but printer connectivity problems is a real problem.

👍 Pros

- Commission tracking

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Raymond Sullivan 👑
2w ago
★★★☆☆

Decent but frustrating

It works, but that's about it. returns processing is decent. We expected more from commission tracking based on the demos.

👍 Pros

- Discount scheduling

👎 Cons

- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
David Kim ⭐
3w ago
★★★★☆

Solid choice overall

Four months in and Hike POS is working well. Staff trained quickly on the inventory management. Wish receipt customization is basic was included.

👍 Pros

- Inventory management
- Barcode scanning
- Employee management
- Commission tracking
- Modern interface

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend