📊 Rating Breakdown

5 stars
10
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (44)

Nancy Lewis 👑
Oct 11, 2025
★★★☆☆

Average experience

Average POS system. Does the basics fine. customer tracking works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- E-commerce integration
- Reliable
- Affordable

👎 Cons

- Customer support hours are limited

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Frank Wood 👑
Oct 2, 2025
★★★★☆

Reliable and functional

We've been on Helcim for 7 months. Does everything we need. returns processing is great, wish the customer support hours are limited was better.

👍 Pros

- Barcode scanning
- Multi-location sync
- Price labeling

👎 Cons

- Reporting could be more detailed

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Mike Murphy 👑
Sep 26, 2025
★★★★★

Excellent POS system!

Our retail store does 200+ transactions daily. Helcim never skips a beat. multi-location sync saves us hours every week.

👍 Pros

- Gift card system
- Layaway feature
- Sales analytics
- Affordable
- Quick setup

👎 Cons

- None so far

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Eric Coleman 👑
Sep 26, 2025
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. Helcim handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Price labeling
- Time clock
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Chris Hall 👑
Sep 26, 2025
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. Helcim handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Returns processing

👎 Cons

- Offline mode is limited
- Integration options are limited

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Dorothy Perry 👑
Sep 21, 2025
★★★☆☆

It's okay

Middle of the road. Helcim works for basic clothing store needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Commission tracking

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Marcus Powell 👑
Sep 21, 2025
★★☆☆☆

Frustrating experience

Disappointing experience with Helcim. The returns processing rarely works as advertised. slow transaction processing has cost us customers.

👍 Pros

- Returns processing
- Customer database

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Printer connectivity problems
- Integration failures with third-party apps

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Frank Walker 👑
Sep 10, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Helcim runs our thrift store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Price labeling
- Time clock
- Affordable

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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Tom Cook 👑
Sep 4, 2025
★★★☆☆

Some pros, some cons

It works, but that's about it. employee management is decent. We expected more from e-commerce integration based on the demos.

👍 Pros

- Commission tracking
- Easy to use
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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Frank Moore 👑
Jul 25, 2025
★★★★☆

Does the job well

Good system, good support. The purchase orders is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Loyalty rewards
- Commission tracking
- Customer database

👎 Cons

- Integration options are limited

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✓ Would recommend