📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Frank Moore 👑
Aug 23, 2023
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but gift card system and matrix inventory work exactly as advertised.

👍 Pros

- Barcode scanning
- Customer tracking
- E-commerce integration
- Reliable
- Modern interface

👎 Cons

- Offline mode is limited

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Elizabeth Green 👑
Aug 23, 2023
★★★★☆

Solid choice overall

Four months in and Heartland Retail is working well. Staff trained quickly on the multi-location sync. Wish reporting could be more detailed was included.

👍 Pros

- Customer tracking
- Returns processing
- Customer database
- Time clock

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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Benjamin Turner 👑
Aug 23, 2023
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but purchase orders and commission tracking work exactly as advertised.

👍 Pros

- Returns processing
- Stock alerts
- Reliable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Receipt customization is basic

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Sandra Cooper 👑
Aug 4, 2023
★★★★☆

Good value for money

Great layaway feature, decent time clock. Support could be faster but they do resolve issues. Good value for a jewelry store.

👍 Pros

- Barcode scanning
- Commission tracking
- Customer database
- Matrix inventory
- Easy to use

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Rebecca Foster 👑
Jul 15, 2023
★★★☆☆

It's okay

Middle of the road. Heartland Retail works for basic retail store needs. If you need advanced inventory management, look elsewhere.

👍 Pros

- Inventory management
- Returns processing
- Price labeling

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Amanda Wright 👑
Jun 6, 2023
★★★★★

Outstanding product

Family smoke shop for 30 years. Heartland Retail modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Employee management
- Commission tracking
- Quick setup

👎 Cons

- None so far

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Nancy Park 👑
May 17, 2023
★★★★★

Finally found the right POS

Been using Heartland Retail for 21 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Multi-location sync
- Sales analytics

👎 Cons

- None so far

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Chris Johnson 👑
Feb 2, 2023
★★★☆☆

Not bad, not great

It works, but that's about it. inventory management is decent. We expected more from e-commerce integration based on the demos.

👍 Pros

- Employee management

👎 Cons

- Setup took longer than expected

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Margaret Davis 👑
Dec 21, 2022
★★★★☆

Good POS, room to improve

Four months in and Heartland Retail is working well. Staff trained quickly on the layaway feature. Wish integration options are limited was included.

👍 Pros

- Customer tracking
- Multi-location sync
- Sales analytics
- Customer database
- Easy to use

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Dennis Brown 👑
Nov 29, 2022
★★★★★

Best decision for our business

If you're on the fence about Heartland Retail, just do it. We were hesitant at first but the employee management and time clock won us over.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- E-commerce integration
- Quick setup

👎 Cons

- None so far

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✓ Would recommend