📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Jack Henderson 👑
Jun 23, 2025
★★★★☆

Works great for us

Great layaway feature, decent customer database. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Price labeling

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Scott Anderson 👑
Jun 23, 2025
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but returns processing and matrix inventory work exactly as advertised.

👍 Pros

- Inventory management
- Gift card system
- Returns processing
- Price labeling
- Customer database

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Harold Mitchell 👑
Jun 15, 2025
★★★★★

Excellent POS system!

The stock alerts feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any retail store.

👍 Pros

- Gift card system
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Tyler King 👑
Jun 15, 2025
★★★★★

Highly recommend Heartland Retail

We run a busy clothing store and Heartland Retail handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Returns processing
- Stock alerts
- Price labeling
- Customer database
- Good support

👎 Cons

- None so far

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✓ Would recommend
Diane Anderson 👑
May 28, 2025
★★★★★

Highly recommend Heartland Retail

Five stars because they earned it. Been with Heartland Retail for 1 years. Every update makes the system better.

👍 Pros

- Barcode scanning
- E-commerce integration
- Loyalty rewards

👎 Cons

- None so far

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✓ Would recommend
Stephanie Hill 👑
May 28, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. layaway feature is good. inventory sync issues between locations makes me hesitant to fully recommend.

👍 Pros

- Multi-location sync

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Elizabeth Collins 👑
May 10, 2025
★★★★☆

Good value for money

Good system, good support. The layaway feature is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Returns processing
- E-commerce integration
- Loyalty rewards
- Matrix inventory
- Discount scheduling

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Raymond Chen 👑
May 1, 2025
★★★★☆

Mostly satisfied

Good system, good support. The multi-location sync is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Customer tracking
- Multi-location sync
- Easy to use

👎 Cons

- Integration options are limited

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✓ Would recommend
Emily Zhang ⭐
Apr 11, 2025
★★★★★

Finally found the right POS

Implemented Heartland Retail across all 2 locations. Consistent performance and the inventory management makes multi-store management easy.

👍 Pros

- Layaway feature
- Returns processing
- Time clock
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Janet Rivera 👑
Apr 11, 2025
★★★★☆

Happy with Heartland Retail

Good POS for the price. multi-location sync is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Inventory management
- E-commerce integration
- Customer database

👎 Cons

- The learning curve was steep

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✓ Would recommend