📊 Rating Breakdown

5 stars
28
4 stars
32
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (80)

Lauren Butler 👑
Sep 10, 2025
★★★★★

Love this system

If you're on the fence about Heartland Retail, just do it. We were hesitant at first but the layaway feature and commission tracking won us over.

👍 Pros

- Layaway feature
- Returns processing
- Stock alerts
- Loyalty rewards
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jonathan Park 👑
Sep 10, 2025
★★☆☆☆

Expected more

Two stars because it occasionally works. payment terminal disconnects is a constant battle. Support takes days to respond.

👍 Pros

- Layaway feature
- Customer database
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Slow transaction processing

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Adam Scott 👑
Sep 4, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. Heartland Retail runs our retail store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Stock alerts
- E-commerce integration
- Vendor management
- Price labeling
- Commission tracking

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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Jack Collins 👑
Sep 4, 2025
★★★★☆

Does the job well

Overall very happy with Heartland Retail. The inventory management works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Purchase orders
- Employee management
- Stock alerts
- Commission tracking

👎 Cons

- Hardware is a bit pricey

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Nancy Sanders 👑
Aug 8, 2025
★★★★☆

Good value for money

Good system, good support. The employee management is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Barcode scanning
- Price labeling
- Customer database
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited

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Robert Garcia 👑
Jul 17, 2025
★★★★★

Outstanding product

Family convenience store for 30 years. Heartland Retail modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Sales analytics
- Price labeling
- Commission tracking
- Modern interface

👎 Cons

- None so far

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Rachel Sullivan 👑
Jul 17, 2025
★★★★☆

Solid choice overall

Solid POS system. multi-location sync is excellent, loyalty rewards could use some improvement. Still recommend for boutique.

👍 Pros

- Price labeling
- Commission tracking
- Time clock

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Carlos Jenkins 👑
Jul 10, 2025
★★★☆☆

Has potential

Functional but underwhelming. layaway feature sold us on Heartland Retail but the reality of slow transaction processing wasn't mentioned in sales.

👍 Pros

- Stock alerts

👎 Cons

- Reporting could be more detailed

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Carlos Jenkins 👑
Jul 2, 2025
★★★★★

Excellent POS system!

Implemented Heartland Retail across all 8 locations. Consistent performance and the purchase orders makes multi-store management easy.

👍 Pros

- Purchase orders
- Layaway feature
- Vendor management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Susan Wallace 👑
Jun 23, 2025
★★★★★

Perfect for our needs

Owner of sporting goods store here. Heartland Retail has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Multi-location sync
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend