📊 Rating Breakdown

5 stars
48
4 stars
18
3 stars
5
2 stars
1
1 stars
1

📝 User Reviews (73)

Jonathan Park 👑
Sep 11, 2023
★★★★★

Worth every penny

Switched from Square to Heartland Restaurant last year. Best decision we made. kitchen display system and tableside ordering have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Reservation system
- Staff scheduling

👎 Cons

- None so far

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Jason Nguyen 👑
Sep 11, 2023
★★☆☆☆

Would not recommend

Two stars because it occasionally works. system crashes during peak hours is a constant battle. Support takes days to respond.

👍 Pros

- Tip management
- Good support
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Integration options are limited
- Reports showing incorrect data
- Slow transaction processing

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Helen Martinez 👑
Aug 23, 2023
★★★★★

Excellent POS system!

Hands down the best POS for taco shop. We've tried Square and Toast before settling on Heartland Restaurant. Much better fit for our needs.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Loyalty program
- Modifier handling

👎 Cons

- None so far

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Robert Garcia 👑
Aug 4, 2023
★★★★★

Highly recommend Heartland Restaurant

Implemented Heartland Restaurant across all 4 locations. Consistent performance and the split check feature makes multi-store management easy.

👍 Pros

- Happy hour pricing
- Delivery integration
- Modifier handling

👎 Cons

- None so far

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Amanda Scott 👑
Aug 4, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but staff scheduling and course firing work exactly as advertised.

👍 Pros

- Reservation system
- Guest profiles
- Reliable
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Frances Russell 👑
Jul 15, 2023
★★★★★

Exceeded expectations

The split check feature feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any diner.

👍 Pros

- Menu customization
- Inventory tracking
- Delivery integration
- Tableside ordering
- Guest profiles

👎 Cons

- None so far

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Michelle Reed 👑
Jun 26, 2023
★★★★★

Game changer for us

Implemented Heartland Restaurant across all 6 locations. Consistent performance and the table management makes multi-store management easy.

👍 Pros

- Split check feature
- Mobile ordering
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Donna Alexander 👑
May 17, 2023
★★★★★

Highly recommend Heartland Restaurant

Family fine dining establishment for 30 years. Heartland Restaurant modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Online ordering integration
- Mobile ordering
- Waitlist management
- Good support

👎 Cons

- None so far

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Susan Collins 👑
Mar 16, 2023
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Heartland Restaurant handles our taco shop well. staff scheduling is a highlight.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system
- Loyalty program
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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Ashley Miller 👑
Feb 2, 2023
★★★★☆

Solid choice overall

Happy with our purchase. Heartland Restaurant runs our diner smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Inventory tracking
- Guest profiles
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited

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✓ Would recommend