📊 Rating Breakdown

5 stars
48
4 stars
18
3 stars
5
2 stars
1
1 stars
1

📝 User Reviews (73)

Paul Graham 👑
Aug 23, 2024
★★★★★

Game changer for us

We run a busy sports bar and Heartland Restaurant handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Modifier handling
- Waitlist management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Marie Adams 👑
Aug 23, 2024
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but menu customization and waitlist management work exactly as advertised.

👍 Pros

- Split check feature
- Course firing
- Waitlist management
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Michelle Chen 👑
Jun 25, 2024
★★★★★

Game changer for us

We run a busy fine dining establishment and Heartland Restaurant handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Online ordering integration
- Menu customization
- Tip management
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nicole Young 👑
May 10, 2024
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Split check feature
- Reservation system
- Mobile ordering
- Modern interface
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Lauren Butler 👑
Dec 11, 2023
★★★★★

Outstanding product

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Staff scheduling
- Mobile ordering
- Delivery integration
- Tableside ordering

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Heather Brooks 👑
Nov 5, 2023
★☆☆☆☆

Avoid at all costs

Terrible experience. System down more than it's up. payment terminal disconnects is apparently a known issue they won't fix.

👍 Pros

- Good support
- Affordable

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- System crashes during peak hours
- Credit card processing failures
- Integration failures with third-party apps

Was this helpful?
✓ Would recommend
Carlos Murphy 👑
Oct 18, 2023
★★★★★

Game changer for us

Hands down the best POS for sports bar. We've tried Square and Toast before settling on Heartland Restaurant. Much better fit for our needs.

👍 Pros

- Inventory tracking
- Delivery integration
- Course firing
- Waitlist management
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Henry Russell 👑
Oct 18, 2023
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with customer support hours are limited.

👍 Pros

- Online ordering integration
- Staff scheduling
- Mobile ordering
- Waitlist management
- Good support

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Mike Murphy 👑
Sep 11, 2023
★★★★★

Outstanding product

The kitchen display system feature alone pays for itself. Add in waitlist management and it's a no-brainer for any brewery.

👍 Pros

- Mobile ordering
- Loyalty program
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Eugene Nguyen 👑
Sep 11, 2023
★★★★★

Love this system

Been using Heartland Restaurant for 12 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Loyalty program
- Delivery integration
- Course firing
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend