📊 Rating Breakdown

5 stars
48
4 stars
18
3 stars
5
2 stars
1
1 stars
1

📝 User Reviews (73)

Tom Hill 👑
Jul 2, 2025
★★★★★

Excellent POS system!

Owner of pizzeria here. Heartland Restaurant has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory tracking
- Real-time reporting
- Easy to use
- Reliable

👎 Cons

- None so far

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Amber Reed 👑
Jul 2, 2025
★★★★★

Outstanding product

The tip management feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any taco shop.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Modifier handling
- Course firing
- Modern interface

👎 Cons

- None so far

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Sharon Foster 👑
Jul 2, 2025
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. online ordering integration is good. printer connectivity problems makes me hesitant to fully recommend.

👍 Pros

- Reliable

👎 Cons

- Offline mode is limited
- Integration options are limited

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Angela Reed 👑
May 10, 2025
★★★★☆

Mostly satisfied

Happy with our purchase. Heartland Restaurant runs our restaurant smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Delivery integration
- Kitchen printer routing
- Modifier handling
- Good support
- Quick setup

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Offline mode is limited

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Carlos Murphy 👑
May 1, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with Heartland Restaurant for 3 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Staff scheduling
- Guest profiles

👎 Cons

- None so far

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Justin Collins 👑
May 1, 2025
★★★★☆

Solid choice overall

Solid POS system. inventory tracking is excellent, delivery integration could use some improvement. Still recommend for pizzeria.

👍 Pros

- Kitchen display system
- Tableside ordering
- Course firing
- Affordable
- Quick setup

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Integration options are limited

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Melissa Walker 👑
May 1, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Heartland Restaurant runs our sushi restaurant smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Waitlist management
- Easy to use
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Jessica Price 👑
Apr 1, 2025
★★★★★

Perfect for our needs

Our accountant loves the menu customization. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Mobile ordering
- Loyalty program
- Modern interface

👎 Cons

- None so far

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Henry Russell 👑
Mar 21, 2025
★★★☆☆

It's okay

Decent system with some frustrating limitations. menu customization is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration
- Tableside ordering

👎 Cons

- Offline mode is limited

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Paul Mitchell ⭐
Feb 28, 2025
★★★★☆

Great system with minor issues

Does what it promises. The table management is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Tableside ordering
- Modifier handling
- Reliable

👎 Cons

- The learning curve was steep
- Integration options are limited

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✓ Would recommend