📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Sandra Flores 👑
Sep 4, 2025
★★★★★

Perfect for our needs

Hands down the best POS for bakery. We've tried Square and Toast before settling on Harbortouch. Much better fit for our needs.

👍 Pros

- Mobile ordering
- Delivery integration
- Modifier handling
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nancy Park 👑
Sep 4, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Harbortouch handles our bar well. tip management is a highlight.

👍 Pros

- Real-time reporting
- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- The mobile app needs work
- Some features require add-ons

Was this helpful?
✓ Would recommend
Chris Green 👑
Sep 4, 2025
★★★★☆

Good value for money

Overall very happy with Harbortouch. The split check feature works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Menu customization
- Split check feature
- Mobile ordering
- Course firing

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Donna Ramos 👑
Sep 4, 2025
★☆☆☆☆

Don't make our mistake

Terrible experience. System down more than it's up. inventory sync issues between locations is apparently a known issue they won't fix.

👍 Pros

- Tableside ordering
- Waitlist management

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Karen Lewis 👑
Aug 28, 2025
★★★★★

Finally found the right POS

The online ordering integration feature alone pays for itself. Add in course firing and it's a no-brainer for any bakery.

👍 Pros

- Table management
- Reservation system
- Real-time reporting
- Modifier handling
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Kyle Thomas 👑
Aug 28, 2025
★★★★☆

Happy with Harbortouch

Reliable and straightforward. Not the flashiest POS but reservation system and kitchen printer routing work exactly as advertised.

👍 Pros

- Menu customization
- Reservation system
- Inventory tracking
- Delivery integration
- Kitchen printer routing

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Jonathan Taylor 👑
Aug 22, 2025
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Harbortouch. The split check feature alone was worth the switch.

👍 Pros

- Split check feature
- Staff scheduling
- Loyalty program
- Good support
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Melissa Murphy 👑
Aug 22, 2025
★★★★★

Outstanding product

Our sports bar does 200+ transactions daily. Harbortouch never skips a beat. staff scheduling saves us hours every week.

👍 Pros

- Kitchen display system
- Split check feature
- Reservation system
- Reliable
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Foster 👑
Aug 22, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but online ordering integration and course firing work exactly as advertised.

👍 Pros

- Table management
- Reservation system
- Mobile ordering
- Modifier handling

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Jessica Price 👑
Aug 22, 2025
★★★★☆

Recommended with caveats

Four months in and Harbortouch is working well. Staff trained quickly on the table management. Wish reporting could be more detailed was included.

👍 Pros

- Table management
- Menu customization
- Staff scheduling
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

Was this helpful?
✓ Would recommend