📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Joyce Chen 👑
Sep 26, 2025
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. happy hour pricing is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Reservation system

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

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Chris Hall 👑
Sep 26, 2025
★★★☆☆

Mixed feelings

Functional but underwhelming. online ordering integration sold us on Harbortouch but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Good support

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Tom Jin 🌱
Sep 21, 2025
★★★★★

Best decision for our business

Implemented Harbortouch across all 7 locations. Consistent performance and the split check feature makes multi-store management easy.

👍 Pros

- Tip management
- Split check feature
- Mobile ordering
- Easy to use

👎 Cons

- None so far

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Jerry Stewart 👑
Sep 21, 2025
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Reservation system
- Modifier handling
- Guest profiles
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Dorothy Perry 👑
Sep 21, 2025
★★★★☆

Great system with minor issues

Does what it promises. The tip management is particularly useful for our fine dining establishment. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Kitchen printer routing
- Waitlist management
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Lauren Howard 👑
Sep 21, 2025
★★★☆☆

It's okay

Average POS system. Does the basics fine. split check feature works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Menu customization
- Reservation system
- Real-time reporting

👎 Cons

- The learning curve was steep

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✓ Would recommend
Sarah Martinez ⭐
Sep 15, 2025
★★★★★

Finally found the right POS

Our accountant loves the happy hour pricing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Menu customization
- Tip management
- Easy to use

👎 Cons

- None so far

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Rebecca Foster 👑
Sep 15, 2025
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Harbortouch handles our cafe well. table management is a highlight.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system
- Guest profiles

👎 Cons

- The learning curve was steep

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✓ Would recommend
Jennifer Walsh ⭐
Sep 15, 2025
★★★☆☆

It's okay

Average POS system. Does the basics fine. menu customization works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Menu customization

👎 Cons

- Customer support hours are limited

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Patrick Lee 👑
Sep 10, 2025
★★★★☆

Works great for us

We've been on Harbortouch for 4 months. Does everything we need. inventory tracking is great, wish the reporting could be more detailed was better.

👍 Pros

- Reservation system
- Delivery integration
- Waitlist management
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend