📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Samantha Green 👑
Oct 31, 2025
★★★★☆

Mostly satisfied

Solid POS system. staff scheduling is excellent, modifier handling could use some improvement. Still recommend for diner.

👍 Pros

- Inventory tracking
- Staff scheduling
- Delivery integration
- Modifier handling
- Waitlist management

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Ashley Miller 👑
Oct 31, 2025
★★☆☆☆

Expected more

Save yourself the trouble. Harbortouch has potential but credit card processing failures and poor support make it not worth it.

👍 Pros

- Mobile ordering

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Offline mode is limited
- Credit card processing failures
- Data loss after updates

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✓ Would recommend
Susan Collins 👑
Oct 28, 2025
★★★★★

Best decision for our business

We run a busy fast casual spot and Harbortouch handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Delivery integration
- Guest profiles
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Scott Adams 👑
Oct 28, 2025
★★★★☆

Mostly satisfied

Great tip management, decent modifier handling. Support could be faster but they do resolve issues. Good value for a food truck.

👍 Pros

- Menu customization
- Reservation system
- Guest profiles

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Elizabeth Collins 👑
Oct 28, 2025
★★★☆☆

Has potential

We use Harbortouch for our fast casual spot. tip management is useful. However, integration failures with third-party apps has caused headaches. Looking at alternatives.

👍 Pros

- Modifier handling
- Guest profiles
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Sandra Cooper 👑
Oct 28, 2025
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. split check feature is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Table management
- Waitlist management
- Easy to use

👎 Cons

- Offline mode is limited

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✓ Would recommend
Jack Collins 👑
Oct 24, 2025
★★★★★

Best decision for our business

Family taco shop for 30 years. Harbortouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Staff scheduling
- Mobile ordering
- Kitchen printer routing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Kenneth Scott 👑
Oct 24, 2025
★★★★☆

Happy with Harbortouch

Reliable and straightforward. Not the flashiest POS but split check feature and loyalty program work exactly as advertised.

👍 Pros

- Kitchen display system
- Waitlist management
- Reliable

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Brittany Kim 👑
Oct 24, 2025
★★★☆☆

It's okay

Middle of the road. Harbortouch works for basic fine dining establishment needs. If you need advanced kitchen display system, look elsewhere.

👍 Pros

- Reliable

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Jessica Price 👑
Oct 20, 2025
★★★★★

Love this system

The online ordering integration feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any cafe.

👍 Pros

- Kitchen display system
- Reservation system
- Happy hour pricing
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend