📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Diane Green 👑
1w ago
★★★★☆

Happy with Harbortouch

Good system, good support. The split check feature is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Tip management
- Happy hour pricing
- Loyalty program
- Real-time reporting

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic

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Harold Reed 👑
1w ago
★★★☆☆

Not bad, not great

Middle of the road. Harbortouch works for basic sports bar needs. If you need advanced inventory tracking, look elsewhere.

👍 Pros

- Happy hour pricing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Amanda Wright 👑
1w ago
★★★☆☆

Decent but frustrating

Functional but underwhelming. reservation system sold us on Harbortouch but the reality of payment terminal disconnects wasn't mentioned in sales.

👍 Pros

- Tableside ordering
- Guest profiles
- Reliable

👎 Cons

- Integration options are limited

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Rachel Green 🌱
1w ago
★★★★☆

Happy with Harbortouch

Good system, good support. The kitchen display system is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Table management
- Kitchen display system
- Staff scheduling
- Kitchen printer routing
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Kenneth Ramos 👑
2w ago
★★★★☆

Recommended with caveats

We've been on Harbortouch for 22 months. Does everything we need. staff scheduling is great, wish the receipt customization is basic was better.

👍 Pros

- Mobile ordering
- Loyalty program
- Tableside ordering
- Easy to use

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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Tiffany Wright 👑
2w ago
★★☆☆☆

Would not recommend

Looking to switch away from Harbortouch. printer connectivity problems happens weekly. happy hour pricing is okay but not worth the hassle.

👍 Pros

- Guest profiles

👎 Cons

- Offline mode is limited
- Integration options are limited
- Credit card processing failures

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Diane Anderson 👑
2w ago
★★★★★

Excellent POS system!

If you're on the fence about Harbortouch, just do it. We were hesitant at first but the reservation system and kitchen printer routing won us over.

👍 Pros

- Good support
- Reliable
- Quick setup

👎 Cons

- None so far

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Stephanie Hill 👑
2w ago
★★★★☆

Solid choice overall

We've been on Harbortouch for 20 months. Does everything we need. inventory tracking is great, wish the the mobile app needs work was better.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Modifier handling
- Course firing

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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Sharon Foster 👑
2w ago
★★★★★

Best decision for our business

Third POS system we've tried. Finally found the right one with Harbortouch. The online ordering integration alone was worth the switch.

👍 Pros

- Split check feature
- Mobile ordering
- Guest profiles
- Affordable

👎 Cons

- None so far

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Rachel Johnson 👑
2w ago
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. table management works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Loyalty program

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend