📝 User Reviews (275)
Some pros, some cons
Middle of the road. Harbortouch works for basic diner needs. If you need advanced staff scheduling, look elsewhere.
👍 Pros
- Tableside ordering
👎 Cons
- The learning curve was steep
Worth every penny
Implemented Harbortouch across all 6 locations. Consistent performance and the kitchen display system makes multi-store management easy.
👍 Pros
- Mobile ordering
- Modifier handling
- Affordable
👎 Cons
- None so far
Works great for us
Overall very happy with Harbortouch. The online ordering integration works great. Knocked off one star because reporting could be more detailed, but nothing major.
👍 Pros
- Table management
- Mobile ordering
- Kitchen printer routing
- Course firing
- Quick setup
👎 Cons
- Some features require add-ons
Would not recommend
Disappointing experience with Harbortouch. The table management rarely works as advertised. login issues for staff has cost us customers.
👍 Pros
- Reservation system
- Easy to use
👎 Cons
- Setup took longer than expected
- Integration failures with third-party apps
- Login issues for staff
Solid choice overall
Great table management, decent waitlist management. Support could be faster but they do resolve issues. Good value for a sports bar.
👍 Pros
- Loyalty program
- Modifier handling
- Good support
👎 Cons
- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic