📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Henry Russell 👑
Jul 15, 2023
★★★★★

Worth every penny

We run a busy restaurant and Harbortouch handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature

👎 Cons

- None so far

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Megan Foster 👑
Jul 15, 2023
★★★★★

Best decision for our business

Been using Harbortouch for 11 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Reservation system
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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Ruth Powell 👑
Jun 26, 2023
★★★☆☆

Decent but frustrating

We use Harbortouch for our fast casual spot. reservation system is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Kitchen printer routing
- Easy to use

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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Brenda Walker 👑
Jun 6, 2023
★★★★★

Love this system

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Kitchen display system
- Staff scheduling
- Course firing
- Easy to use

👎 Cons

- None so far

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Nancy Sanders 👑
Jun 6, 2023
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Delivery integration
- Kitchen printer routing
- Modern interface
- Quick setup

👎 Cons

- None so far

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Ashley Graham 👑
Jun 6, 2023
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but table management and modifier handling work exactly as advertised.

👍 Pros

- Tip management
- Split check feature
- Happy hour pricing
- Mobile ordering
- Easy to use

👎 Cons

- The learning curve was steep

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Sharon Richardson 👑
May 17, 2023
★★★★☆

Mostly satisfied

Does what it promises. The table management is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Kitchen display system
- Happy hour pricing
- Tableside ordering
- Guest profiles

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Ann Zhang 👑
May 17, 2023
★★★★☆

Good value for money

Good POS for the price. tip management is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Easy to use
- Good support
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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Ashley Graham 👑
May 17, 2023
★★★☆☆

Not bad, not great

Three stars because it's neither great nor terrible. Harbortouch handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Real-time reporting

👎 Cons

- Setup took longer than expected

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Helen Stewart 👑
Apr 26, 2023
★★★★★

Exceeded expectations

Our bakery does 200+ transactions daily. Harbortouch never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Menu customization
- Staff scheduling
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend