📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Diane Adams 👑
Dec 11, 2023
★★★★☆

Recommended with caveats

Happy with our purchase. Harbortouch runs our bistro smoothly. The menu customization took some getting used to but works well now.

👍 Pros

- Table management
- Online ordering integration
- Inventory tracking
- Good support
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep

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Joyce Davis 👑
Dec 11, 2023
★★★★☆

Works great for us

Good system, good support. The split check feature is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Kitchen display system
- Menu customization
- Delivery integration
- Kitchen printer routing
- Course firing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
James Mitchell 👑
Nov 23, 2023
★★★★★

Perfect for our needs

Been using Harbortouch for 5 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Reservation system
- Staff scheduling
- Happy hour pricing

👎 Cons

- None so far

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✓ Would recommend
Scott Reed 👑
Nov 23, 2023
★★★★★

Best decision for our business

Hands down the best POS for taco shop. We've tried Square and Toast before settling on Harbortouch. Much better fit for our needs.

👍 Pros

- Menu customization
- Reservation system
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

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Nicole Nelson 👑
Nov 23, 2023
★★★★☆

Good value for money

Overall very happy with Harbortouch. The tip management works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Table management
- Loyalty program
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Sharon Walker 👑
Nov 5, 2023
★★★★★

Outstanding product

Owner of restaurant here. Harbortouch has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Staff scheduling
- Loyalty program
- Kitchen printer routing
- Guest profiles
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Scott Peterson 👑
Nov 5, 2023
★★★★★

Exceeded expectations

If you're on the fence about Harbortouch, just do it. We were hesitant at first but the menu customization and course firing won us over.

👍 Pros

- Menu customization
- Split check feature
- Inventory tracking
- Loyalty program
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Eugene Nguyen 👑
Nov 5, 2023
★★★☆☆

Average experience

Mixed feelings about Harbortouch. The split check feature is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Loyalty program

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Lauren Butler 👑
Oct 18, 2023
★★★★★

Finally found the right POS

Five stars because they earned it. Been with Harbortouch for 5 years. Every update makes the system better.

👍 Pros

- Staff scheduling
- Tableside ordering
- Reliable
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Willie Martinez 👑
Sep 29, 2023
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Online ordering integration
- Reservation system
- Inventory tracking
- Good support

👎 Cons

- None so far

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✓ Would recommend