📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Catherine Alexander 👑
May 10, 2024
★★★★☆

Mostly satisfied

Does what it promises. The menu customization is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Menu customization
- Reservation system
- Tableside ordering
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Willie Martinez 👑
May 10, 2024
★★★☆☆

Average experience

Middle of the road. Harbortouch works for basic pizzeria needs. If you need advanced kitchen display system, look elsewhere.

👍 Pros

- Table management
- Mobile ordering
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Diana Lee 🌱
May 10, 2024
★★☆☆☆

Would not recommend

Two stars because it occasionally works. reports showing incorrect data is a constant battle. Support takes days to respond.

👍 Pros

- Split check feature
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Reports showing incorrect data
- Integration failures with third-party apps

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✓ Would recommend
Brittany Moore 👑
Apr 24, 2024
★★★★★

Love this system

Family diner for 30 years. Harbortouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Mobile ordering
- Real-time reporting
- Delivery integration
- Good support

👎 Cons

- None so far

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Stephanie Thompson 👑
Apr 24, 2024
★★★★★

Exceeded expectations

Our sports bar does 200+ transactions daily. Harbortouch never skips a beat. staff scheduling saves us hours every week.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Course firing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Nancy Sanders 👑
Apr 24, 2024
★★★★☆

Does the job well

Does what it promises. The menu customization is particularly useful for our taco shop. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Tip management
- Split check feature

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Eugene Nguyen 👑
Apr 24, 2024
★★★☆☆

Room for improvement

Middle of the road. Harbortouch works for basic cafe needs. If you need advanced inventory tracking, look elsewhere.

👍 Pros

- Table management
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Kyle Thomas 👑
Apr 8, 2024
★★★★★

Excellent POS system!

Hands down the best POS for pizzeria. We've tried Square and Toast before settling on Harbortouch. Much better fit for our needs.

👍 Pros

- Inventory tracking
- Loyalty program
- Waitlist management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Kyle Ross 👑
Apr 8, 2024
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but staff scheduling and modifier handling work exactly as advertised.

👍 Pros

- Kitchen display system
- Mobile ordering
- Modern interface

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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✓ Would recommend
Maria Butler 👑
Mar 23, 2024
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Harbortouch handles our sports bar well. split check feature is a highlight.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend