📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Megan Clark 👑
Jun 25, 2024
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in happy hour pricing. Still working out some kinks with integration options are limited.

👍 Pros

- Menu customization
- Reservation system
- Delivery integration
- Waitlist management
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Luis Zhang 👑
Jun 10, 2024
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Harbortouch. The split check feature alone was worth the switch.

👍 Pros

- Online ordering integration
- Split check feature
- Real-time reporting
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Nancy Peterson 👑
Jun 10, 2024
★★★★★

Game changer for us

If you're on the fence about Harbortouch, just do it. We were hesitant at first but the menu customization and modifier handling won us over.

👍 Pros

- Split check feature
- Tableside ordering
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Harold Nguyen 👑
Jun 10, 2024
★★★★★

Finally found the right POS

Implemented Harbortouch across all 5 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Guest profiles
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Tom Cook 👑
Jun 10, 2024
★★★★☆

Does the job well

Great online ordering integration, decent mobile ordering. Support could be faster but they do resolve issues. Good value for a fast casual spot.

👍 Pros

- Split check feature
- Tableside ordering
- Modifier handling
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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Elizabeth Collins 👑
Jun 10, 2024
★★★☆☆

Some pros, some cons

Functional but underwhelming. inventory tracking sold us on Harbortouch but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Split check feature
- Inventory tracking
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Jack Henderson 👑
Jun 10, 2024
★★★☆☆

Decent but frustrating

We use Harbortouch for our sushi restaurant. online ordering integration is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Online ordering integration
- Easy to use

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Margaret Rivera 👑
May 26, 2024
★★★★★

Love this system

Owner of brewery here. Harbortouch has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Kitchen display system
- Split check feature
- Guest profiles
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Margaret Rivera 👑
May 10, 2024
★★★★★

Best decision for our business

Implemented Harbortouch across all 2 locations. Consistent performance and the split check feature makes multi-store management easy.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Loyalty program
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Sharon Richardson 👑
May 10, 2024
★★★★★

Worth every penny

Five stars because they earned it. Been with Harbortouch for 4 years. Every update makes the system better.

👍 Pros

- Menu customization
- Split check feature
- Tableside ordering
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend