📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Peter Stewart 👑
Sep 20, 2024
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. Harbortouch handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Kitchen display system

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Sean Stewart 👑
Sep 20, 2024
★★☆☆☆

Expected more

Disappointing experience with Harbortouch. The table management rarely works as advertised. data loss after updates has cost us customers.

👍 Pros

- Split check feature
- Happy hour pricing

👎 Cons

- Some features require add-ons
- System crashes during peak hours
- Credit card processing failures
- Reports showing incorrect data

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✓ Would recommend
David Wright 👑
Sep 6, 2024
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Harbortouch. The menu customization alone was worth the switch.

👍 Pros

- Kitchen printer routing
- Course firing
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Carlos Ford 👑
Sep 6, 2024
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Online ordering integration
- Menu customization
- Split check feature
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Nancy Jenkins 👑
Sep 6, 2024
★★★★☆

Mostly satisfied

Does what it promises. The staff scheduling is particularly useful for our bar. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Tip management
- Tableside ordering
- Good support

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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Frances Davis 👑
Sep 6, 2024
★★★★☆

Reliable and functional

Does what it promises. The tip management is particularly useful for our fast casual spot. Minor gripes but overall satisfied.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Course firing
- Guest profiles
- Quick setup

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Donna Ramos 👑
Sep 6, 2024
★★★★☆

Recommended with caveats

Four months in and Harbortouch is working well. Staff trained quickly on the split check feature. Wish reporting could be more detailed was included.

👍 Pros

- Split check feature
- Staff scheduling
- Guest profiles
- Good support
- Quick setup

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Amber Reed 👑
Sep 6, 2024
★★★★☆

Happy with Harbortouch

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with receipt customization is basic.

👍 Pros

- Table management
- Tableside ordering
- Kitchen printer routing
- Guest profiles
- Quick setup

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Marcus Powell 👑
Aug 23, 2024
★★★★★

Game changer for us

Owner of taco shop here. Harbortouch has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Kitchen display system
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
Aug 23, 2024
★★★★☆

Does the job well

Good POS for the price. staff scheduling is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Menu customization
- Reservation system
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed

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✓ Would recommend