📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Jerry Davis 👑
Oct 30, 2024
★★★★☆

Recommended with caveats

Does what it promises. The table management is particularly useful for our restaurant. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Kitchen display system
- Tip management
- Easy to use

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Angela Baker 👑
Oct 30, 2024
★★★★☆

Works great for us

Overall very happy with Harbortouch. The happy hour pricing works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Modifier handling
- Reliable

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Janet Rivera 👑
Oct 17, 2024
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the inventory tracking demo but real-world performance is poor. integration failures with third-party apps constantly.

👍 Pros

- Tableside ordering

👎 Cons

- Customer support hours are limited
- Integration options are limited
- Inventory sync issues between locations
- Integration failures with third-party apps
- Login issues for staff

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✓ Would recommend
Sandra Flores 👑
Oct 4, 2024
★★★★★

Love this system

Owner of sushi restaurant here. Harbortouch has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Real-time reporting
- Kitchen printer routing
- Course firing
- Good support

👎 Cons

- None so far

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Rachel Barnes 👑
Oct 4, 2024
★★★★★

Game changer for us

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Modifier handling
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Dennis Perry 👑
Oct 4, 2024
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but online ordering integration and mobile ordering work exactly as advertised.

👍 Pros

- Reservation system
- Easy to use
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend
Nicole Carter 👑
Oct 4, 2024
★★★★☆

Good value for money

Solid POS system. reservation system is excellent, mobile ordering could use some improvement. Still recommend for coffee shop.

👍 Pros

- Tip management
- Inventory tracking
- Staff scheduling
- Real-time reporting

👎 Cons

- Customer support hours are limited

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Dennis Perry 👑
Oct 4, 2024
★★★★☆

Great system with minor issues

Does what it promises. The reservation system is particularly useful for our bakery. Minor gripes but overall satisfied.

👍 Pros

- Online ordering integration
- Reservation system
- Tableside ordering
- Kitchen printer routing
- Easy to use

👎 Cons

- Some features require add-ons

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✓ Would recommend
Diane Myers 👑
Oct 4, 2024
★★★☆☆

Not bad, not great

It works, but that's about it. inventory tracking is decent. We expected more from course firing based on the demos.

👍 Pros

- Tip management
- Happy hour pricing
- Good support

👎 Cons

- Some features require add-ons

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✓ Would recommend
Dennis Perry 👑
Sep 20, 2024
★★★★★

Excellent POS system!

Switched from pen and paper to Harbortouch last year. Best decision we made. tip management and delivery integration have streamlined our entire operation.

👍 Pros

- Mobile ordering
- Guest profiles
- Reliable

👎 Cons

- None so far

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✓ Would recommend