📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Margaret Rivera 👑
Jan 1, 2025
★★★☆☆

Decent but frustrating

It works, but that's about it. reservation system is decent. We expected more from waitlist management based on the demos.

👍 Pros

- Modifier handling

👎 Cons

- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Susan Johnson 👑
Dec 20, 2024
★★★★☆

Does the job well

Great kitchen display system, decent guest profiles. Support could be faster but they do resolve issues. Good value for a taco shop.

👍 Pros

- Kitchen display system
- Online ordering integration
- Tip management
- Affordable

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited

Was this helpful?
✓ Would recommend
Nancy Peterson 👑
Dec 8, 2024
★★★★★

Worth every penny

Been using Harbortouch for 17 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Delivery integration
- Modifier handling
- Waitlist management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Kimberly Watson 👑
Dec 8, 2024
★★★★☆

Does the job well

Four months in and Harbortouch is working well. Staff trained quickly on the split check feature. Wish setup took longer than expected was included.

👍 Pros

- Menu customization
- Tip management
- Delivery integration
- Kitchen printer routing
- Modern interface

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Gregory Watson 👑
Oct 30, 2024
★★★★★

Finally found the right POS

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Delivery integration
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Kim 👑
Oct 30, 2024
★★★★★

Excellent POS system!

Switched from Clover to Harbortouch last year. Best decision we made. menu customization and real-time reporting have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Course firing
- Reliable
- Affordable
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Steve Hall 👑
Oct 30, 2024
★★★★☆

Reliable and functional

Happy with our purchase. Harbortouch runs our food truck smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Happy hour pricing
- Guest profiles
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
David Kim ⭐
Oct 30, 2024
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Harbortouch handles our fast casual spot well. split check feature is a highlight.

👍 Pros

- Menu customization
- Split check feature
- Delivery integration
- Course firing
- Good support

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

Was this helpful?
✓ Would recommend
Raymond Miller 👑
Oct 30, 2024
★★★★☆

Happy with Harbortouch

Does what it promises. The happy hour pricing is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Tip management
- Course firing
- Good support
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

Was this helpful?
✓ Would recommend
Donna Alexander 👑
Oct 30, 2024
★★★★☆

Recommended with caveats

Good system, good support. The online ordering integration is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Mobile ordering
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

Was this helpful?
✓ Would recommend