📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Diana Lee 🌱
Jan 25, 2025
★★★★★

Best decision for our business

Our restaurant does 200+ transactions daily. Harbortouch never skips a beat. kitchen display system saves us hours every week.

👍 Pros

- Split check feature
- Reservation system
- Modifier handling
- Affordable

👎 Cons

- None so far

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Tom Barnes 👑
Jan 13, 2025
★★★★★

Perfect for our needs

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Loyalty program
- Reliable
- Affordable

👎 Cons

- None so far

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Rebecca Rogers 👑
Jan 13, 2025
★★★★☆

Happy with Harbortouch

Good POS for the price. tip management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Reservation system
- Loyalty program
- Course firing
- Easy to use
- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Tom Barnes 👑
Jan 13, 2025
★★★★☆

Recommended with caveats

We've been on Harbortouch for 17 months. Does everything we need. tip management is great, wish the some features require add-ons was better.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Good support

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Heather Brooks 👑
Jan 13, 2025
★★★★☆

Does the job well

Great staff scheduling, decent loyalty program. Support could be faster but they do resolve issues. Good value for a taco shop.

👍 Pros

- Reservation system
- Delivery integration
- Easy to use

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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Kevin Rogers 👑
Jan 13, 2025
★★★☆☆

Has potential

Mixed feelings about Harbortouch. The happy hour pricing is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Staff scheduling

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Susan Johnson 👑
Jan 1, 2025
★★★★★

Game changer for us

Family coffee shop for 30 years. Harbortouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Split check feature
- Easy to use
- Modern interface

👎 Cons

- None so far

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Tom Bradley ⭐
Jan 1, 2025
★★★★★

Highly recommend Harbortouch

Five stars because they earned it. Been with Harbortouch for 5 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Inventory tracking
- Real-time reporting
- Course firing
- Good support

👎 Cons

- None so far

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Angela Reed 👑
Jan 1, 2025
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, Harbortouch handles our sports bar well. table management is a highlight.

👍 Pros

- Online ordering integration
- Reservation system
- Delivery integration
- Waitlist management

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Kevin Watson 👑
Jan 1, 2025
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but inventory tracking and loyalty program work exactly as advertised.

👍 Pros

- Kitchen printer routing
- Modifier handling
- Guest profiles
- Quick setup

👎 Cons

- Reporting could be more detailed

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✓ Would recommend