📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Sharon Rivera 👑
Apr 1, 2025
★★★★☆

Good POS, room to improve

We've been on Harbortouch for 3 months. Does everything we need. menu customization is great, wish the integration options are limited was better.

👍 Pros

- Kitchen display system
- Real-time reporting
- Modern interface

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Dennis Cook 👑
Mar 11, 2025
★★★★★

Worth every penny

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Tip management
- Happy hour pricing
- Modifier handling
- Guest profiles
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Helen Martinez 👑
Mar 11, 2025
★★★★★

Excellent POS system!

Five stars because they earned it. Been with Harbortouch for 1 years. Every update makes the system better.

👍 Pros

- Real-time reporting
- Kitchen printer routing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Joyce Barnes 👑
Mar 11, 2025
★★☆☆☆

Not as advertised

Can't recommend. We liked the kitchen display system demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Inventory tracking
- Happy hour pricing

👎 Cons

- Printer connectivity problems
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Rebecca Foster 👑
Feb 28, 2025
★★★★☆

Recommended with caveats

We've been on Harbortouch for 8 months. Does everything we need. split check feature is great, wish the setup took longer than expected was better.

👍 Pros

- Table management
- Tip management
- Split check feature
- Mobile ordering

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend
James Wilson ⭐
Feb 28, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. menu customization works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Quick setup

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Raymond Miller 👑
Feb 17, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. Harbortouch runs our pizzeria smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Inventory tracking
- Staff scheduling
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Amy Kim 👑
Feb 17, 2025
★★★☆☆

Has potential

It works, but that's about it. staff scheduling is decent. We expected more from guest profiles based on the demos.

👍 Pros

- Kitchen display system

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Samantha Green 👑
Feb 5, 2025
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Harbortouch. The split check feature alone was worth the switch.

👍 Pros

- Inventory tracking
- Real-time reporting
- Course firing
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Dennis Cook 👑
Feb 5, 2025
★★★★☆

Happy with Harbortouch

Reliable and straightforward. Not the flashiest POS but kitchen display system and guest profiles work exactly as advertised.

👍 Pros

- Menu customization
- Staff scheduling
- Mobile ordering
- Waitlist management

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend