📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Jessica Campbell 👑
May 19, 2025
★★★★☆

Recommended with caveats

Great inventory tracking, decent waitlist management. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Reservation system
- Modifier handling
- Waitlist management

👎 Cons

- Offline mode is limited

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✓ Would recommend
Janet Park 👑
May 10, 2025
★★★★☆

Good value for money

We've been on Harbortouch for 3 months. Does everything we need. happy hour pricing is great, wish the setup took longer than expected was better.

👍 Pros

- Menu customization
- Inventory tracking
- Course firing
- Guest profiles
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Marcus Cooper 👑
May 10, 2025
★★★★☆

Recommended with caveats

Good system, good support. The split check feature is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Mobile ordering
- Loyalty program
- Easy to use
- Good support
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Jennifer Walsh ⭐
May 10, 2025
★★★★☆

Happy with Harbortouch

Solid POS system. kitchen display system is excellent, loyalty program could use some improvement. Still recommend for bistro.

👍 Pros

- Inventory tracking
- Course firing
- Guest profiles
- Affordable
- Modern interface

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Ruth Powell 👑
May 10, 2025
★★★☆☆

Some pros, some cons

Decent system with some frustrating limitations. kitchen display system is good. printer connectivity problems makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Emily Foster 👑
May 1, 2025
★★★★★

Worth every penny

Family bistro for 30 years. Harbortouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Staff scheduling
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Tyler King 👑
May 1, 2025
★★★★☆

Mostly satisfied

We've been on Harbortouch for 4 months. Does everything we need. staff scheduling is great, wish the the mobile app needs work was better.

👍 Pros

- Staff scheduling
- Modifier handling
- Easy to use
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend
Benjamin Turner 👑
Apr 21, 2025
★★★★☆

Recommended with caveats

Great tip management, decent course firing. Support could be faster but they do resolve issues. Good value for a pizzeria.

👍 Pros

- Menu customization
- Split check feature
- Reliable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Lauren Rogers 👑
Apr 21, 2025
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. happy hour pricing works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Tableside ordering

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend
Peter Stewart 👑
Apr 21, 2025
★★☆☆☆

Expected more

Can't recommend. We liked the tip management demo but real-world performance is poor. system crashes during peak hours constantly.

👍 Pros

- Table management
- Split check feature
- Reliable

👎 Cons

- Some features require add-ons
- Reports showing incorrect data
- Login issues for staff

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✓ Would recommend