📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Chris Wood 👑
Jun 15, 2025
★★★★☆

Solid choice overall

Four months in and Harbortouch is working well. Staff trained quickly on the reservation system. Wish hardware is a bit pricey was included.

👍 Pros

- Menu customization
- Inventory tracking
- Happy hour pricing
- Modifier handling
- Course firing

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Stephanie Thompson 👑
Jun 15, 2025
★★★★☆

Happy with Harbortouch

Does what it promises. The split check feature is particularly useful for our pizzeria. Minor gripes but overall satisfied.

👍 Pros

- Delivery integration
- Kitchen printer routing
- Easy to use
- Quick setup

👎 Cons

- Hardware is a bit pricey

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Nancy Park 👑
Jun 6, 2025
★★★★★

Highly recommend Harbortouch

Switched from Toast to Harbortouch last year. Best decision we made. inventory tracking and delivery integration have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Split check feature
- Kitchen printer routing

👎 Cons

- None so far

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Luis King 👑
Jun 6, 2025
★★★★☆

Good POS, room to improve

Good POS for the price. happy hour pricing is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Tip management
- Mobile ordering
- Modifier handling
- Reliable

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Juan Rivera 👑
Jun 6, 2025
★★★☆☆

Average experience

Mixed feelings about Harbortouch. The tip management is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Happy hour pricing

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Integration options are limited

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Brenda Walker 👑
Jun 6, 2025
★★★☆☆

Has potential

We use Harbortouch for our pizzeria. menu customization is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Menu customization
- Happy hour pricing
- Modifier handling

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep

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Ruth Powell 👑
May 28, 2025
★★★★★

Excellent POS system!

Switched from Clover to Harbortouch last year. Best decision we made. reservation system and tableside ordering have streamlined our entire operation.

👍 Pros

- Reservation system
- Tableside ordering
- Course firing
- Modern interface

👎 Cons

- None so far

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Michelle Hughes 👑
May 28, 2025
★★★★☆

Happy with Harbortouch

Happy with our purchase. Harbortouch runs our bakery smoothly. The menu customization took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Inventory tracking
- Tableside ordering
- Guest profiles

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Kyle Thomas 👑
May 28, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Harbortouch handles our restaurant well. staff scheduling is a highlight.

👍 Pros

- Inventory tracking
- Mobile ordering
- Waitlist management
- Affordable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Kenneth Ramos 👑
May 28, 2025
★☆☆☆☆

Avoid at all costs

Do not buy. data loss after updates crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Happy hour pricing

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited
- Reports showing incorrect data

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✓ Would recommend