📊 Rating Breakdown

5 stars
97
4 stars
110
3 stars
41
2 stars
19
1 stars
8

📝 User Reviews (275)

Susan Wallace 👑
Jul 10, 2025
★★★★★

Excellent POS system!

Coming from an old-school register, Harbortouch was a game changer. Easy setup, great training, and the split check feature is fantastic.

👍 Pros

- Split check feature
- Modifier handling
- Course firing
- Easy to use

👎 Cons

- None so far

Betty Hamilton 👑
Jul 10, 2025
★★★★☆

Works great for us

Great table management, decent delivery integration. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Kitchen display system
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

Eugene Bennett 👑
Jul 10, 2025
★★★★☆

Solid choice overall

Four months in and Harbortouch is working well. Staff trained quickly on the tip management. Wish some features require add-ons was included.

👍 Pros

- Tableside ordering
- Kitchen printer routing
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic

Jessica Murphy 👑
Jul 10, 2025
★☆☆☆☆

Don't make our mistake

One star is generous. payment terminal disconnects every single day. Going back to our old system.

👍 Pros

- Waitlist management
- Quick setup

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Payment terminal disconnects

Carlos Hughes 👑
Jul 2, 2025
★★★★★

Highly recommend Harbortouch

Five stars because they earned it. Been with Harbortouch for 1 years. Every update makes the system better.

👍 Pros

- Table management
- Mobile ordering
- Loyalty program
- Real-time reporting
- Good support

👎 Cons

- None so far

Sharon Rivera 👑
Jul 2, 2025
★★★★☆

Good value for money

We've been on Harbortouch for 4 months. Does everything we need. table management is great, wish the hardware is a bit pricey was better.

👍 Pros

- Online ordering integration
- Menu customization
- Reservation system
- Inventory tracking
- Easy to use

👎 Cons

- Setup took longer than expected

Rebecca Powell 👑
Jul 2, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. Harbortouch runs our taco shop smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Loyalty program
- Modifier handling
- Quick setup

👎 Cons

- Integration options are limited

Adam Flores 👑
Jun 23, 2025
★★★★★

Highly recommend Harbortouch

Family bistro for 30 years. Harbortouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Mobile ordering
- Good support

👎 Cons

- None so far

Nicole Thompson 👑
Jun 23, 2025
★★★★★

Best decision for our business

Switched from Toast to Harbortouch last year. Best decision we made. split check feature and mobile ordering have streamlined our entire operation.

👍 Pros

- Reservation system
- Modifier handling
- Waitlist management
- Reliable

👎 Cons

- None so far

Eric Sanders 👑
Jun 15, 2025
★★★★★

Finally found the right POS

Coming from an old-school register, Harbortouch was a game changer. Easy setup, great training, and the online ordering integration is fantastic.

👍 Pros

- Kitchen display system
- Mobile ordering
- Guest profiles

👎 Cons

- None so far