📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Carlos Hall 👑
Oct 30, 2024
★★★★☆

Works great for us

Great inventory management, decent customer database. Support could be faster but they do resolve issues. Good value for a hardware store.

👍 Pros

- Inventory management
- Gift card system
- Returns processing
- Affordable

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Rachel Sullivan 👑
Oct 30, 2024
★★★☆☆

Room for improvement

Middle of the road. Gusto works for basic sporting goods store needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Commission tracking
- Easy to use

👎 Cons

- Some features require add-ons

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✓ Would recommend
Marcus Johnson 🌱
Sep 20, 2024
★★★★☆

Good value for money

Good POS for the price. multi-location sync is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Purchase orders
- Commission tracking
- Reliable

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Robert Perez 👑
Sep 6, 2024
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Barcode scanning
- Customer tracking
- E-commerce integration
- Sales analytics
- Good support

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Patrick Hughes 👑
Sep 6, 2024
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with customer support hours are limited.

👍 Pros

- Multi-location sync
- Sales analytics
- Good support
- Affordable
- Modern interface

👎 Cons

- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Scott Peterson 👑
Jun 25, 2024
★★★☆☆

Room for improvement

It works, but that's about it. multi-location sync is decent. We expected more from vendor management based on the demos.

👍 Pros

- Vendor management

👎 Cons

- The mobile app needs work

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✓ Would recommend
Frank Walker 👑
May 26, 2024
★★★☆☆

Not bad, not great

Mixed feelings about Gusto. The barcode scanning is great but we've had issues with login issues for staff. Support helped eventually.

👍 Pros

- Inventory management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Joyce Davis 👑
May 10, 2024
★★★★★

Excellent POS system!

Been using Gusto for 9 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Loyalty rewards
- Commission tracking
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Chris Perez 👑
Feb 1, 2024
★★★★★

Outstanding product

Owner of smoke shop here. Gusto has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Price labeling
- Discount scheduling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Amy Kim 👑
Feb 1, 2024
★★★★☆

Good POS, room to improve

Solid POS system. gift card system is excellent, price labeling could use some improvement. Still recommend for convenience store.

👍 Pros

- Layaway feature
- Stock alerts
- E-commerce integration
- Matrix inventory
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

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✓ Would recommend