📊 Rating Breakdown

5 stars
9
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (43)

Luis King 👑
1w ago
★★★★☆

Solid choice overall

Happy with our purchase. Grubhub for Restaurants runs our bistro smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Delivery integration
- Course firing

👎 Cons

- Integration options are limited

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✓ Would recommend
Kevin O'Brien 🌱
1w ago
★★★★☆

Works great for us

We've been on Grubhub for Restaurants for 15 months. Does everything we need. kitchen display system is great, wish the hardware is a bit pricey was better.

👍 Pros

- Kitchen display system
- Staff scheduling
- Loyalty program
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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✓ Would recommend
Tiffany Ross 👑
1w ago
★☆☆☆☆

Avoid at all costs

Worst POS decision we made. inventory sync issues between locations constantly. The staff scheduling they advertise? Doesn't work half the time.

👍 Pros

- Split check feature
- Loyalty program

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Credit card processing failures
- Integration failures with third-party apps

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✓ Would recommend
Marcus Johnson 🌱
2w ago
★★★★☆

Great system with minor issues

Four months in and Grubhub for Restaurants is working well. Staff trained quickly on the reservation system. Wish receipt customization is basic was included.

👍 Pros

- Split check feature
- Modifier handling
- Waitlist management
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Jessica Campbell 👑
3w ago
★★★★☆

Great system with minor issues

Good POS for the price. staff scheduling is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Inventory tracking
- Happy hour pricing
- Loyalty program
- Modifier handling

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Raymond Miller 👑
Oct 28, 2025
★★★★★

Best decision for our business

Coming from an old-school register, Grubhub for Restaurants was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Delivery integration
- Good support

👎 Cons

- None so far

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Mike Chen ⭐
Oct 28, 2025
★★★★☆

Reliable and functional

Great tip management, decent kitchen printer routing. Support could be faster but they do resolve issues. Good value for a fast casual spot.

👍 Pros

- Table management
- Tip management
- Loyalty program
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Jason Nguyen 👑
Oct 7, 2025
★★★☆☆

Mixed feelings

Functional but underwhelming. kitchen display system sold us on Grubhub for Restaurants but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Waitlist management

👎 Cons

- The mobile app needs work

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✓ Would recommend
Laura Davis 👑
Sep 21, 2025
★★☆☆☆

Not as advertised

Disappointing experience with Grubhub for Restaurants. The kitchen display system rarely works as advertised. reports showing incorrect data has cost us customers.

👍 Pros

- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Customer support hours are limited
- Login issues for staff

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✓ Would recommend
Steve Park ⭐
Sep 21, 2025
★☆☆☆☆

Avoid at all costs

One star is generous. reports showing incorrect data every single day. Going back to our old system.

👍 Pros

- Online ordering integration
- Happy hour pricing

👎 Cons

- The mobile app needs work
- Integration options are limited
- Slow transaction processing
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend