📊 Rating Breakdown

5 stars
42
4 stars
30
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (86)

Nancy Lewis 👑
May 10, 2024
★★☆☆☆

Expected more

Two stars because it occasionally works. credit card processing failures is a constant battle. Support takes days to respond.

👍 Pros

- Online ordering integration
- Modifier handling
- Waitlist management

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Credit card processing failures
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Megan Foster 👑
Apr 8, 2024
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Menu customization
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Susan Wallace 👑
Mar 23, 2024
★★★★★

Perfect for our needs

Third POS system we've tried. Finally found the right one with GoTab. The menu customization alone was worth the switch.

👍 Pros

- Online ordering integration
- Inventory tracking
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Joyce Barnes 👑
Mar 6, 2024
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but happy hour pricing and real-time reporting work exactly as advertised.

👍 Pros

- Split check feature
- Inventory tracking
- Guest profiles
- Reliable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Lauren Howard 👑
Feb 18, 2024
★★★★★

Highly recommend GoTab

Our fine dining establishment does 200+ transactions daily. GoTab never skips a beat. staff scheduling saves us hours every week.

👍 Pros

- Menu customization
- Delivery integration
- Good support

👎 Cons

- None so far

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✓ Would recommend
Scott Peterson 👑
Feb 1, 2024
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with GoTab. The split check feature alone was worth the switch.

👍 Pros

- Inventory tracking
- Modifier handling
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Angela Baker 👑
Feb 1, 2024
★★★★☆

Recommended with caveats

Good system, good support. The online ordering integration is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Online ordering integration
- Tip management
- Inventory tracking
- Quick setup

👎 Cons

- The mobile app needs work

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✓ Would recommend
Samantha Green 👑
Feb 1, 2024
★★★☆☆

Average experience

We use GoTab for our food truck. menu customization is useful. However, payment terminal disconnects has caused headaches. Looking at alternatives.

👍 Pros

- Online ordering integration
- Course firing
- Modern interface

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Carlos Murphy 👑
Jan 15, 2024
★★★★★

Game changer for us

Our taco shop does 200+ transactions daily. GoTab never skips a beat. reservation system saves us hours every week.

👍 Pros

- Table management
- Split check feature
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Catherine Wilson 👑
Dec 29, 2023
★★★★☆

Good value for money

Four months in and GoTab is working well. Staff trained quickly on the split check feature. Wish integration options are limited was included.

👍 Pros

- Reservation system
- Real-time reporting
- Course firing
- Easy to use

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend