📊 Rating Breakdown

5 stars
42
4 stars
30
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (86)

Rebecca Foster 👑
Mar 11, 2025
★★★★☆

Mostly satisfied

Four months in and GoTab is working well. Staff trained quickly on the table management. Wish hardware is a bit pricey was included.

👍 Pros

- Menu customization
- Tip management
- Affordable
- Modern interface

👎 Cons

- Receipt customization is basic

Sharon Foster 👑
Jan 25, 2025
★★★★★

Outstanding product

The happy hour pricing feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any coffee shop.

👍 Pros

- Kitchen display system
- Affordable
- Quick setup

👎 Cons

- None so far

Sandra White 🌱
Jan 1, 2025
★★★★★

Highly recommend GoTab

Our diner does 200+ transactions daily. GoTab never skips a beat. happy hour pricing saves us hours every week.

👍 Pros

- Kitchen display system
- Modifier handling
- Affordable

👎 Cons

- None so far

Steve Hall 👑
Dec 20, 2024
★★★★★

Game changer for us

Owner of taco shop here. GoTab has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Mobile ordering
- Modifier handling
- Easy to use

👎 Cons

- None so far

Gregory Watson 👑
Dec 8, 2024
★★★★☆

Does the job well

Good POS for the price. kitchen display system is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Tip management
- Modifier handling
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

Emily Zhang
Oct 17, 2024
★★★★★

Finally found the right POS

Hands down the best POS for bakery. We've tried Square and Toast before settling on GoTab. Much better fit for our needs.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Tableside ordering

👎 Cons

- None so far

Rebecca Bennett 👑
Oct 17, 2024
★★★★☆

Recommended with caveats

Overall very happy with GoTab. The staff scheduling works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Table management
- Online ordering integration
- Happy hour pricing
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

George Ramos 👑
Oct 17, 2024
★★☆☆☆

Expected more

Can't recommend. We liked the split check feature demo but real-world performance is poor. data loss after updates constantly.

👍 Pros

- Split check feature

👎 Cons

- Receipt customization is basic
- Credit card processing failures
- Slow transaction processing

Sandra Taylor 👑
Sep 6, 2024
★★★★★

Perfect for our needs

Our accountant loves the online ordering integration. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Menu customization
- Mobile ordering
- Delivery integration
- Waitlist management
- Modern interface

👎 Cons

- None so far

Raymond Sullivan 👑
Sep 6, 2024
★★★★★

Worth every penny

Switched from Square to GoTab last year. Best decision we made. happy hour pricing and waitlist management have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Guest profiles
- Quick setup

👎 Cons

- None so far