📊 Rating Breakdown

5 stars
42
4 stars
30
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (86)

Rebecca Rogers 👑
Nov 28, 2025
★★★★★

Finally found the right POS

Owner of bar here. GoTab has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Dennis Cook 👑
Nov 28, 2025
★★★★★

Finally found the right POS

Switched from Toast to GoTab last year. Best decision we made. split check feature and real-time reporting have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Inventory tracking
- Modifier handling
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Carol Reed 👑
Nov 28, 2025
★★★★★

Worth every penny

If you're on the fence about GoTab, just do it. We were hesitant at first but the split check feature and delivery integration won us over.

👍 Pros

- Split check feature
- Real-time reporting
- Course firing
- Guest profiles
- Good support

👎 Cons

- None so far

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Willie Martinez 👑
Nov 28, 2025
★★★★☆

Recommended with caveats

Solid POS system. split check feature is excellent, real-time reporting could use some improvement. Still recommend for cafe.

👍 Pros

- Kitchen printer routing
- Good support
- Reliable
- Modern interface
- Quick setup

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

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Harold Mitchell 👑
Nov 28, 2025
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. reservation system works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Menu customization
- Split check feature
- Course firing

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Jason Baker 👑
Nov 28, 2025
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. online ordering integration is good. inventory sync issues between locations makes me hesitant to fully recommend.

👍 Pros

- Staff scheduling
- Reliable

👎 Cons

- Integration options are limited

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David Wright 👑
Nov 27, 2025
★★★★★

Best decision for our business

Our accountant loves the staff scheduling. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Tip management
- Reservation system
- Modifier handling

👎 Cons

- None so far

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Melissa Walker 👑
Nov 25, 2025
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but inventory tracking and guest profiles work exactly as advertised.

👍 Pros

- Online ordering integration
- Split check feature
- Loyalty program
- Kitchen printer routing
- Affordable

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Diane Adams 👑
Nov 21, 2025
★★★☆☆

Some pros, some cons

We use GoTab for our taco shop. inventory tracking is useful. However, login issues for staff has caused headaches. Looking at alternatives.

👍 Pros

- Easy to use
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Sarah Martinez ⭐
Nov 20, 2025
★★★★★

Highly recommend GoTab

We run a busy pizzeria and GoTab handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Tip management
- Delivery integration
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend