📊 Rating Breakdown

5 stars
17
4 stars
21
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (52)

Susan Taylor 👑
Sep 10, 2025
★★☆☆☆

Would not recommend

Save yourself the trouble. Golf Genius has potential but data loss after updates and poor support make it not worth it.

👍 Pros

- Matrix inventory

👎 Cons

- Customer support hours are limited
- Slow transaction processing
- Integration failures with third-party apps

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Ann Zhang 👑
Aug 28, 2025
★★★☆☆

Some pros, some cons

Decent system with some frustrating limitations. gift card system is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Customer tracking
- Stock alerts
- Loyalty rewards

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Steve Hall 👑
Aug 22, 2025
★★★☆☆

Decent but frustrating

We use Golf Genius for our retail store. stock alerts is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Inventory management
- Loyalty rewards
- Price labeling

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Rebecca Foster 👑
Aug 15, 2025
★★★★★

Finally found the right POS

Switched from Toast to Golf Genius last year. Best decision we made. gift card system and loyalty rewards have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Commission tracking
- Time clock

👎 Cons

- None so far

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Catherine Jenkins 👑
Jul 25, 2025
★★★★★

Perfect for our needs

Hands down the best POS for retail store. We've tried Square and Toast before settling on Golf Genius. Much better fit for our needs.

👍 Pros

- Loyalty rewards
- Sales analytics
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Dorothy Perry 👑
Jul 25, 2025
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with integration options are limited.

👍 Pros

- Layaway feature
- Returns processing
- Easy to use
- Reliable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Lauren Howard 👑
Jul 17, 2025
★★☆☆☆

Frustrating experience

Can't recommend. We liked the layaway feature demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- E-commerce integration
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Integration options are limited
- Credit card processing failures
- Printer connectivity problems
- Data loss after updates

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✓ Would recommend
Carlos Murphy 👑
Jun 6, 2025
★★★★★

Love this system

Our smoke shop does 200+ transactions daily. Golf Genius never skips a beat. stock alerts saves us hours every week.

👍 Pros

- E-commerce integration
- Price labeling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Diana Carter 👑
Jun 6, 2025
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. Golf Genius handles transactions fine but slow transaction processing is a real problem.

👍 Pros

- Layaway feature
- Loyalty rewards
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Janet Park 👑
Jun 6, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. gift card system works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Good support

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend