📊 Rating Breakdown

5 stars
17
4 stars
21
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (52)

Amy Powell 👑
2d ago
★★★★☆

Mostly satisfied

Great inventory management, decent customer database. Support could be faster but they do resolve issues. Good value for a hardware store.

👍 Pros

- Inventory management
- Customer tracking
- Gift card system
- Commission tracking
- Reliable

👎 Cons

- Some features require add-ons

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✓ Would recommend
Betty Hamilton 👑
5d ago
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in stock alerts. Still working out some kinks with setup took longer than expected.

👍 Pros

- Returns processing
- Sales analytics
- Price labeling
- Time clock
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Susan Moore 👑
1w ago
★★★★☆

Great system with minor issues

Does what it promises. The inventory management is particularly useful for our smoke shop. Minor gripes but overall satisfied.

👍 Pros

- Employee management
- Customer database
- Affordable
- Modern interface

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Jonathan Park 👑
1w ago
★★★★☆

Works great for us

Good system, good support. The stock alerts is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Loyalty rewards
- Customer database
- Matrix inventory

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited

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Amy Reed 👑
3w ago
★★★★☆

Great system with minor issues

Good system, good support. The customer tracking is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Customer database
- Good support
- Quick setup

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Frank Walker 👑
Oct 31, 2025
★★★★☆

Recommended with caveats

Good system, good support. The purchase orders is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Inventory management
- Multi-location sync
- Discount scheduling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Receipt customization is basic

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Henry Martin 👑
Oct 24, 2025
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the barcode scanning demo but real-world performance is poor. printer connectivity problems constantly.

👍 Pros

- Stock alerts
- Commission tracking
- Easy to use

👎 Cons

- Hardware is a bit pricey
- System crashes during peak hours
- Inventory sync issues between locations
- Reports showing incorrect data

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✓ Would recommend
Rebecca Bennett 👑
Oct 20, 2025
★★★★☆

Happy with Golf Genius

Overall very happy with Golf Genius. The layaway feature works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Barcode scanning
- Purchase orders
- Layaway feature
- Price labeling
- Good support

👎 Cons

- The mobile app needs work

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✓ Would recommend
James Park 👑
Sep 26, 2025
★★★★★

Outstanding product

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Purchase orders
- Stock alerts
- Sales analytics
- Vendor management
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Sharon Foster 👑
Sep 15, 2025
★★★☆☆

It's okay

Mixed feelings about Golf Genius. The employee management is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Inventory management
- Multi-location sync
- Time clock

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend