📊 Rating Breakdown

5 stars
23
4 stars
9
3 stars
2
2 stars
1
1 stars
0

📝 User Reviews (35)

Diane Adams 👑
Sep 26, 2025
★★★★☆

Recommended with caveats

Four months in and Glimpse is working well. Staff trained quickly on the menu customization. Wish some features require add-ons was included.

👍 Pros

- Tip management
- Real-time reporting
- Easy to use

👎 Cons

- The mobile app needs work
- Some features require add-ons

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✓ Would recommend
James Wilson ⭐
Sep 10, 2025
★★★★★

Finally found the right POS

Implemented Glimpse across all 8 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Guest profiles
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
Aug 8, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with Glimpse for 2 years. Every update makes the system better.

👍 Pros

- Staff scheduling
- Mobile ordering
- Delivery integration
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Justin Young 👑
Jul 10, 2025
★★★★★

Outstanding product

The tip management feature alone pays for itself. Add in loyalty program and it's a no-brainer for any coffee shop.

👍 Pros

- Table management
- Tip management
- Delivery integration
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Eugene Bennett 👑
Jul 2, 2025
★★★★★

Excellent POS system!

We run a busy sports bar and Glimpse handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Tip management
- Happy hour pricing
- Delivery integration
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Michelle Hughes 👑
Apr 11, 2025
★★★☆☆

It's okay

Mixed feelings about Glimpse. The reservation system is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Table management
- Mobile ordering

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Heather Brooks 👑
Jan 25, 2025
★★★★☆

Happy with Glimpse

Four months in and Glimpse is working well. Staff trained quickly on the reservation system. Wish setup took longer than expected was included.

👍 Pros

- Table management
- Inventory tracking
- Mobile ordering
- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep

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Dennis Brown 👑
Jan 25, 2025
★★☆☆☆

Not as advertised

Save yourself the trouble. Glimpse has potential but credit card processing failures and poor support make it not worth it.

👍 Pros

- Modern interface

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Login issues for staff

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✓ Would recommend
Elizabeth Green 👑
Dec 8, 2024
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Glimpse. The split check feature alone was worth the switch.

👍 Pros

- Staff scheduling
- Loyalty program
- Real-time reporting
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Jerry Davis 👑
Nov 12, 2024
★★★★★

Highly recommend Glimpse

Implemented Glimpse across all 6 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Menu customization
- Happy hour pricing
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend