📊 Rating Breakdown

5 stars
17
4 stars
20
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (51)

Eugene Nguyen 👑
Nov 5, 2023
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Future POS handles our sushi restaurant well. table management is a highlight.

👍 Pros

- Happy hour pricing
- Delivery integration
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Brittany Kim 👑
Nov 5, 2023
★★☆☆☆

Would not recommend

Two stars because it occasionally works. data loss after updates is a constant battle. Support takes days to respond.

👍 Pros

- Loyalty program
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Offline mode is limited
- Credit card processing failures
- Payment terminal disconnects

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✓ Would recommend
James Sanders 👑
Sep 29, 2023
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Table management
- Tip management
- Happy hour pricing
- Loyalty program
- Waitlist management

👎 Cons

- The mobile app needs work

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✓ Would recommend
Willie Martinez 👑
Sep 29, 2023
★★★★☆

Happy with Future POS

Upgraded from their older system. Big improvement in happy hour pricing. Still working out some kinks with integration options are limited.

👍 Pros

- Online ordering integration
- Course firing
- Guest profiles
- Reliable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Rebecca Perry 👑
Apr 26, 2023
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Menu customization
- Tip management
- Inventory tracking
- Mobile ordering
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Angela Baker 👑
Apr 26, 2023
★★★★☆

Good POS, room to improve

We've been on Future POS for 21 months. Does everything we need. menu customization is great, wish the receipt customization is basic was better.

👍 Pros

- Kitchen display system
- Tip management
- Real-time reporting
- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Samantha Green 👑
Apr 6, 2023
★★★★★

Worth every penny

Coming from an old-school register, Future POS was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Kitchen display system
- Menu customization
- Modifier handling
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Tyler King 👑
Apr 6, 2023
★★★★☆

Does the job well

Does what it promises. The menu customization is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Delivery integration
- Tableside ordering
- Affordable

👎 Cons

- Some features require add-ons

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✓ Would recommend
Laura Sanders 👑
Mar 16, 2023
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Future POS. The reservation system alone was worth the switch.

👍 Pros

- Menu customization
- Split check feature
- Mobile ordering
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Rebecca Foster 👑
Feb 23, 2023
★★★★☆

Good value for money

Solid POS system. table management is excellent, modifier handling could use some improvement. Still recommend for fine dining establishment.

👍 Pros

- Online ordering integration
- Menu customization
- Split check feature
- Course firing

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend