📊 Rating Breakdown

5 stars
17
4 stars
20
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (51)

Kyle Ross 👑
Mar 11, 2025
★★☆☆☆

Expected more

Regret switching to Future POS. The kitchen display system looked great but credit card processing failures has made daily operations difficult.

👍 Pros

- Split check feature

👎 Cons

- Receipt customization is basic
- System crashes during peak hours
- Credit card processing failures
- Integration failures with third-party apps

Was this helpful?
✓ Would recommend
Raymond Ward 👑
Feb 17, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but reservation system and kitchen printer routing work exactly as advertised.

👍 Pros

- Table management
- Kitchen printer routing
- Modifier handling
- Waitlist management
- Guest profiles

👎 Cons

- Receipt customization is basic

Was this helpful?
✓ Would recommend
Stephanie Hill 👑
Jan 13, 2025
★★★☆☆

Not bad, not great

Functional but underwhelming. online ordering integration sold us on Future POS but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Online ordering integration
- Split check feature

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Brenda Johnson 👑
Oct 4, 2024
★★★☆☆

Room for improvement

Functional but underwhelming. menu customization sold us on Future POS but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Tip management
- Inventory tracking
- Loyalty program

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Kevin Watson 👑
Sep 6, 2024
★★★☆☆

Average experience

Mixed feelings about Future POS. The online ordering integration is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Delivery integration

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Susan Johnson 👑
Jul 10, 2024
★★★★★

Worth every penny

Five stars because they earned it. Been with Future POS for 3 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Tip management
- Split check feature
- Real-time reporting
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Barnes 👑
Apr 24, 2024
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Future POS handles our restaurant well. inventory tracking is a highlight.

👍 Pros

- Kitchen display system
- Affordable
- Modern interface

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Maria Santos ⭐
Apr 8, 2024
★★★☆☆

Some pros, some cons

Functional but underwhelming. kitchen display system sold us on Future POS but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Inventory tracking

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Paul Murphy 👑
Feb 1, 2024
★★★★★

Best decision for our business

The staff scheduling feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any diner.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Waitlist management
- Good support
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jennifer Young 👑
Nov 23, 2023
★★★☆☆

Has potential

We use Future POS for our brewery. menu customization is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Staff scheduling
- Delivery integration

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

Was this helpful?
✓ Would recommend