📊 Rating Breakdown

5 stars
12
4 stars
13
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (33)

Kenneth Scott 👑
Feb 17, 2025
★★★★☆

Good POS, room to improve

Four months in and Fresha is working well. Staff trained quickly on the layaway feature. Wish the learning curve was steep was included.

👍 Pros

- Gift card system
- Commission tracking
- Discount scheduling
- Modern interface

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Raymond Wilson 👑
Dec 20, 2024
★★★★☆

Reliable and functional

Four months in and Fresha is working well. Staff trained quickly on the multi-location sync. Wish some features require add-ons was included.

👍 Pros

- Employee management
- Gift card system
- E-commerce integration
- Price labeling
- Discount scheduling

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Sharon Richardson 👑
Nov 25, 2024
★★★☆☆

Decent but frustrating

We use Fresha for our thrift store. employee management is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Barcode scanning
- Vendor management
- Matrix inventory

👎 Cons

- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Ann Harris 👑
Oct 17, 2024
★★★★☆

Solid choice overall

We've been on Fresha for 10 months. Does everything we need. employee management is great, wish the setup took longer than expected was better.

👍 Pros

- Inventory management
- Barcode scanning
- Gift card system
- Price labeling
- Easy to use

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Kimberly Anderson 👑
Jul 10, 2024
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Fresha. The gift card system alone was worth the switch.

👍 Pros

- Commission tracking
- Customer database
- Matrix inventory
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Rivera 👑
Apr 8, 2024
★★★★★

Highly recommend Fresha

Third POS system we've tried. Finally found the right one with Fresha. The stock alerts alone was worth the switch.

👍 Pros

- Customer tracking
- Good support
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Frank Walker 👑
Nov 23, 2023
★★★★☆

Good value for money

Great inventory management, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a toy store.

👍 Pros

- Inventory management
- Returns processing
- Vendor management
- Price labeling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Samantha Green 👑
Sep 11, 2023
★★★★☆

Reliable and functional

Does what it promises. The gift card system is particularly useful for our convenience store. Minor gripes but overall satisfied.

👍 Pros

- Purchase orders
- Loyalty rewards
- Matrix inventory
- Time clock
- Reliable

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Catherine Kim 👑
Aug 4, 2023
★★★★★

Finally found the right POS

Family clothing store for 30 years. Fresha modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Multi-location sync
- Returns processing
- E-commerce integration
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Davis 👑
Feb 2, 2023
★★★★☆

Mostly satisfied

Overall very happy with Fresha. The employee management works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Stock alerts
- Price labeling
- Reliable

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend