📊 Rating Breakdown

5 stars
12
4 stars
13
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (33)

Emily Foster 👑
Aug 8, 2025
★★★☆☆

Average experience

Functional but underwhelming. inventory management sold us on Fresha but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Gift card system
- Returns processing
- Price labeling

👎 Cons

- Integration options are limited

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✓ Would recommend
Rebecca Powell 👑
Aug 1, 2025
★★★★★

Love this system

Been using Fresha for 5 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Layaway feature
- Stock alerts
- Loyalty rewards
- Customer database

👎 Cons

- None so far

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✓ Would recommend
Sean Stewart 👑
Jul 10, 2025
★★★☆☆

Decent but frustrating

Middle of the road. Fresha works for basic gift shop needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Employee management

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Diane Adams 👑
Jun 23, 2025
★★★★★

Exceeded expectations

The multi-location sync feature alone pays for itself. Add in time clock and it's a no-brainer for any sporting goods store.

👍 Pros

- Stock alerts
- E-commerce integration
- Loyalty rewards
- Vendor management

👎 Cons

- None so far

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✓ Would recommend
Dennis Brown 👑
Jun 15, 2025
★★★★★

Perfect for our needs

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Gift card system
- Discount scheduling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Ashley Miller 👑
May 19, 2025
★★★★☆

Good POS, room to improve

Solid POS system. returns processing is excellent, discount scheduling could use some improvement. Still recommend for sporting goods store.

👍 Pros

- Returns processing
- Sales analytics
- Commission tracking
- Customer database
- Time clock

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Michelle Reed 👑
May 1, 2025
★★★★★

Excellent POS system!

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Purchase orders
- Layaway feature
- Stock alerts
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend
Rachel Sullivan 👑
Apr 11, 2025
★★★★☆

Reliable and functional

Happy with our purchase. Fresha runs our toy store smoothly. The gift card system took some getting used to but works well now.

👍 Pros

- Gift card system
- Sales analytics
- Reliable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Chris Perez 👑
Apr 1, 2025
★★★★★

Perfect for our needs

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- E-commerce integration
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Mike Chen ⭐
Feb 28, 2025
★★★★☆

Good value for money

Happy with our purchase. Fresha runs our bookstore smoothly. The customer tracking took some getting used to but works well now.

👍 Pros

- Customer tracking
- Employee management
- Layaway feature

👎 Cons

- Some features require add-ons

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✓ Would recommend