📊 Rating Breakdown

5 stars
12
4 stars
13
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (33)

Raymond Harris 👑
4d ago
★★★☆☆

It's okay

Functional but underwhelming. stock alerts sold us on Fresha but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Matrix inventory

👎 Cons

- The mobile app needs work

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Sharon Foster 👑
5d ago
★★★★★

Worth every penny

Switched from Square to Fresha last year. Best decision we made. multi-location sync and matrix inventory have streamlined our entire operation.

👍 Pros

- Sales analytics
- Vendor management
- Matrix inventory
- Affordable

👎 Cons

- None so far

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Diane Anderson 👑
1w ago
★★☆☆☆

Not as advertised

Two stars because it occasionally works. printer connectivity problems is a constant battle. Support takes days to respond.

👍 Pros

- Loyalty rewards
- Vendor management
- Commission tracking

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Printer connectivity problems
- Data loss after updates

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Steve Hall 👑
1w ago
★★★★☆

Great system with minor issues

Good POS for the price. employee management is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- Returns processing
- Loyalty rewards
- Sales analytics
- Good support

👎 Cons

- Some features require add-ons
- Integration options are limited

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Heather Brooks 👑
2w ago
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Fresha. The inventory management alone was worth the switch.

👍 Pros

- Multi-location sync
- Gift card system
- Matrix inventory
- Easy to use
- Modern interface

👎 Cons

- None so far

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Laura Sanders 👑
2w ago
★★★★☆

Good value for money

Great gift card system, decent sales analytics. Support could be faster but they do resolve issues. Good value for a bookstore.

👍 Pros

- Inventory management
- Barcode scanning
- Reliable

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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David Kim ⭐
3w ago
★★★★★

Highly recommend Fresha

Family sporting goods store for 30 years. Fresha modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Layaway feature
- Commission tracking
- Easy to use

👎 Cons

- None so far

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Tiffany Adams 👑
3w ago
★★★★★

Game changer for us

Our accountant loves the stock alerts. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Multi-location sync
- Sales analytics
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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Jerry Green 👑
Oct 2, 2025
★★★★☆

Great system with minor issues

Good system, good support. The gift card system is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Barcode scanning
- Price labeling
- Good support
- Affordable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Sharon Foster 👑
Oct 2, 2025
★★★☆☆

It's okay

Functional but underwhelming. multi-location sync sold us on Fresha but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Employee management
- Vendor management
- Good support

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend