📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Ann Harris 👑
Oct 11, 2025
★★★★☆

Good POS, room to improve

Great kitchen display system, decent course firing. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Online ordering integration
- Delivery integration
- Good support
- Affordable

👎 Cons

- The mobile app needs work

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✓ Would recommend
Michelle Hughes 👑
Oct 11, 2025
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Focus POS handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Kitchen display system
- Menu customization
- Quick setup

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Ashley Miller 👑
Oct 7, 2025
★★★★★

Outstanding product

Five stars because they earned it. Been with Focus POS for 1 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature
- Mobile ordering
- Loyalty program

👎 Cons

- None so far

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✓ Would recommend
Stephanie Hill 👑
Oct 7, 2025
★★★★☆

Good POS, room to improve

Good system, good support. The table management is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Online ordering integration
- Course firing
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Carlos Hughes 👑
Oct 7, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. staff scheduling is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Loyalty program

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Donna Ramos 👑
Oct 7, 2025
★★☆☆☆

Looking for alternatives

Looking to switch away from Focus POS. inventory sync issues between locations happens weekly. split check feature is okay but not worth the hassle.

👍 Pros

- Online ordering integration
- Kitchen printer routing

👎 Cons

- Offline mode is limited
- Inventory sync issues between locations
- Reports showing incorrect data

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✓ Would recommend
Steve Hall 👑
Sep 21, 2025
★★★★★

Game changer for us

Our restaurant does 200+ transactions daily. Focus POS never skips a beat. happy hour pricing saves us hours every week.

👍 Pros

- Menu customization
- Split check feature
- Loyalty program
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Diana Lee 🌱
Sep 21, 2025
★★★★☆

Recommended with caveats

Overall very happy with Focus POS. The inventory tracking works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Online ordering integration
- Inventory tracking
- Happy hour pricing
- Loyalty program
- Waitlist management

👎 Cons

- The learning curve was steep

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✓ Would recommend
Raymond Wilson 👑
Sep 21, 2025
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the reservation system demo but real-world performance is poor. printer connectivity problems constantly.

👍 Pros

- Happy hour pricing

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Integration options are limited
- Credit card processing failures
- Payment terminal disconnects

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✓ Would recommend
Angela Long 👑
Sep 10, 2025
★★★★★

Game changer for us

The table management feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any bakery.

👍 Pros

- Online ordering integration
- Course firing
- Affordable

👎 Cons

- None so far

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✓ Would recommend